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160 W Hintz Rd, Wheeling, IL, 60090, United States
Get directionsCapps was really wonderful. My mom has an old house in Arlington Heights and pipes had clogged with tree roots causing some pretty major nasty back-up/flooding in the house. We called Capps on the recommendation of a friend. From the first phone call the guy on the phone identified the problem over the phone and told me he could have someone out same day between 1-4pm and I called after noon. Another gentleman called to tell me our plumber would arrive in about 15 minutes which he did (about 1:30). Sean was pleasant and... read more
Business response:
Thank you, Melissa! Sean was really happy to hear about your review! Thank you for letting us know that we were able to help you out! We appreciate all of our customer's feedback and we really enjoy knowing that we were able to bring you the 5-star service we are known for! We hope your Mother is doing well and we look forward to working with you both again in the future!
I had a issue with my bathroom plumbing a few weeks before Christmas. I called Capps Plumbing and Sewer. I am so grateful I made the call Capps Plumbing and Sewer. They sent workmen over and they tried their best to get the water to move in my sewer pipe. They then pulled my toilet and tried to rod from there. It did not work the tree roots were entrenched. They explained everything to me in detail. They wanted to make sure I knew what needed to be done to fix the problem and assure me there was no other alternative. I agre... read more
Business response:
Thank you, Michele! We are happy to know that we were able to exceed your expectations and that your plumbing is working correctly again! Thank you for taking the time out to let us know how we were able to help. We appreciate all of our customer reviews and especially enjoy reading ones like yours! We look forward to working with you again in the future!
5 star service from this local wheeling branch - i`ve used them for various calls at different addresses and the end result is the same - satisfaction with all work performed - professional, hard workers are what they are made of. i recommend you use them if your EVER needing drain/water issues ! t.v. 7/2/16
Business response:
Thank you, Tony for your kind words and feedback! We always appreciate our customer's feedback and are glad that we were able to provide you with the 5-star service we are known for! We hope that we have continued to help you with all of your plumbing and sewer needs with the same level of dedication and commitment.
I also managed a large condominium association for almost twenty years. I finally got tired of having to call a plumber back to rod the same line two or three times, and worse yet, hearing the plumber tell me - on a Friday night - that he can't get anyone there until Monday. Since we switched to Capps, we have had reliably fast and quality service. Response time is always two hours or less. Capps plumbers keep working until they solve the problem. I know they may not be the most inexpensive company, but my neighbors des... read more
We have used this company for the last 8 years . From installing a clean out to fixing a toilet leak. They are quick responders , great customer service and proficient. They might be a bit on the higher side but you get what you pay for and they offer warranty with each service they perform.
Business response:
Thank you JP, for your kind words and taking the time out of your day to let us know how we were able to help you! We appreciate all of our Customer's Feedback so we can continue to build our business and reputation to be the number one Plumbing and Sewer service in the area. Your awesome feedback makes us feel great and we hope we have continued to provide you the best service over time!
Called to have my kitchen drain cleaned out after I had tried everything I could do myself. Prompt service,pleasant serviceman, and he got the job done cleanly and quickly. If it had been free it would have been PERFECT,
I am the community manager for Arbors of Buffalo Grove Condominium Association and I personally recommend Capps to everyone I work with. Capps provides excellent response times to homeowner emergencies, they work with your Association with realistic suggestions, and also provide excellent customer service to the owners when they visit. They are good salesmen, but you have to be in this sort of industry. I can attest that they do not lead people astray with their up-selling, they only offer them additional options to fix a pa... read more
Business response:
Jordan, we appreciate you taking time out of your day to let us know how we are doing! We thank you for your kind words and are happy that we were able to provide you the best plumbing and sewer services for your Association! We hope that we have continued to provide you the great service you have have expected over the years!
Water heater went out. Called Capps at 9 am and they came out at 1 pm and installed a new one. When I called, their office personnel were very friendly and helpful. They answered all my questions, gave an accurate cost estimate and gave a 1 - 4 pm estimated time for the serviceman to arrive the same day. George arrived at 1, assessed the situation and let me know there would be a few small additional charges for parts needed to fit the new water heater into the old connectors that I had. He was very knowledgeable and e... read more
Like the plumbing company is the best plumbing company that I know of I've used them twice I get a fast response they get the job done very well equipped good staff great technicians highly recommend them
Business response:
Ali, thank you so much for your kind words about our business and our service. We are always glad when we can meet and exceed our customer's expectations! We hope you have continued to use Capps Plumbing and Sewer and have provided you the best plumbing services you have relied on!
Capps Plumbing & Sewer Inc. has a 4.5 star rating with 1,622 reviews.
Capps Plumbing & Sewer Inc. is open now. It is open 24/7.