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Eastgate Dental Excellence
- Dental
- Cincinnati, OH
About this business
Location details
3241 Mount Carmel Rd, Cincinnati, OH, 45244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told by three of your dentists in row that I was getting Dentures next... 4 Dentists later this young lady played games, allowed her assistant to drag me to a room and berate/chastise me for a conversation that had nothing to do with her, in which she was not involved. PERIOD, but she sure thought so... so she laughed at me and said "do you want to reschedule again? "YES I do..." Being a little smarter than the average bear, I stopped on the way out and asked for the money back they made me pay before they would work ... read more
Business response:
We take all feedback seriously and appreciate the opportunity to hear from those who share their experiences. Our practice is committed to providing respectful care and maintaining a safe environment for everyone. Based on the details shared, we are concerned this review may have been intended for another practice. Anyone with questions or concerns about their care is encouraged to contact our office directly so our team can provide support and clarification. Sincerely, The Eastgate Dental Excellence Team (513) 973-4324
I would’ve gave you a five, but you told me the insurance would cover my tooth getting pulled and a month later you send me a $50 bill. So I can’t recommend you guys because you’re giving false information.
Business response:
Thank you for sharing a review. While we appreciate helpful feedback, we can't locate a patient by this name in our system to reach out proactively and assist. Please feel free to call us directly to discuss any questions or concerns if you are a patient of ours. Sincerely, The Eastgate Dental Excellence Team (513) 973-4324
Very judgmental. Odd policies about who they will treat. Look out!
Business response:
Thank you for taking the time to share a review. Our office follows care and scheduling policies to ensure a respectful, safe, and consistent experience for everyone. While we understand that expectations may vary, we strive to treat all individuals with fairness and professionalism. We appreciate all feedback that helps us enhance our practice for the future. Sincerely, The Eastgate Dental Excellence Team (513) 973-4324
Wonderful experience! I felt calm and relaxed. Appt went by fast. Love coming here. My teeth look great and are healthy. All the staff are very sweet and caring.
Business response:
Thank you for sharing. We always strive to provide the best oral health care possible!
Beyond expectations! I have been going here almost 2 years and needed a dentist for my elderly parent with dementia. Admittedly, was very anxious and … AMAZING!!! Everyone from the front desk, hygienist (Alyssa), and Dr Kelley. So patient, caring, and kind and provided exceptional service. Would highly recommend and had to sing their praises. Well done, Eastgate Dental Excellence! Thank you!
Business response:
Thanks so much! We are happy we could provide an enjoyable experience at our office!
Dr. Jodie has been our family dentist for years! Her and her staff are nothing short of amazing. They are very professional and have truly been a blessing to us! We have now moved to the South and will be starting new at another practice. I am dreading the process because they are a very hard act to follow! I give them way more than 10 stars!!
Business response:
We love seeing patients leave our office with a smile! Thanks for taking the time to review us.
Just really bad! i have already been in contact with the Ohio Dental Board.
Business response:
Thank you for leaving feedback. We strive to provide high-quality care and services and our patients' concerns are never taken lightly. We appreciate the opportunity to discuss reviews in more detail and can be reached at (513) 973-4324. We are grateful for insight that helps us enhance future visits with our team for all our patients. Sincerely, The Eastgate Dental Excellence Team
The office is absolutely outstanding. They go above and beyond every visit. The only office for our family. If you’re looking to have a new great experience at the dentist, this is the place!!
Business response:
Thank you for taking the time to share these thoughts with us! We thrive on feedback!
Yesterday was my first visit. They did multiple X-rays, then a cleaning. While doing the cleaning and X-rays, there was staff that came in to check on me multiple times. I absolutely love this place. Everyone there was smiling and happy. I could not be happier with the turn out. I have pearly whites again. Great staff, and dentists! I’ll be scheduling for next cleaning soon. So I will be going back.
Business response:
Thank you for sharing. We always strive to provide the best oral health care possible!
Frequently asked questions about Eastgate Dental Excellence
How is Eastgate Dental Excellence rated?
Eastgate Dental Excellence has a 4.9 star rating with 792 reviews.
When is Eastgate Dental Excellence open?
Eastgate Dental Excellence is open now. It will close at 5:00 p.m.