Gregory Stewart on Angies List
7 years ago
07/17/2013, 01:12 AM
I cannot say enough positive things about Dr. Gradeless and his staff in Fishers. Everything they do is precise, professional and delivered in the most warm and welcoming manner possible. Also, the office is comfortable, convenient, and I never have to wait. I don't know if all the dentist in Indiana are this good, but this team is without comparison in my mind, and I've had some very good dentists. In the last few years I have had one crown (no problems whatsoever and looks/behaves just like a real tooth), biannual cleanings (including x-rays and measurements for gum disease), and one visit because I chipped my front tooth while eating a Sugar Daddy. NOTE: admitting this on-line is like telling your cardiologist that you eat at McDonalds every morning. Anyway, no matter what I need, they always make time to get me in and take care of the problem; which is what everyone should expect of their healthcare providers. I think the part I like about the front office and hygienists is that they are all really nice people. They always send me a birthday card and home with a shiny apple - I love apples. There is something familiar and old fashioned about everyone. Conversations are always polite and they seem to have a knack for remembering what's going on in my life and never forget to ask how things are going. It’s nice that they care enough to remember and that they make an effort to make each office visit personal. Did I mention that they are very good at what they do? I get so lost in their niceness that I forget to mention that my teeth have done very well in their care.Subsequently, I refer half of my friends to this office just because of the front office and hygienist staff. The other half of my friends (i.e., the neurotic perfectionist types like myself), I send there for Dr Gradeless – also a good guy and an excellent dentist. Dr Gradeless is an extremely well-qualified and respected professional. He knows what he is doing and has spent years and years learning, teaching and perfecting his techniques. Don’t go to him because you want your wisdom teeth pulled – he’ll send you somewhere else for that. Go there because you have a dental health issue and want a very professional treatment plan to preserve one of your most important assets: your smile. I can promise that each visit results in a good and educational dental experience. I like it also that he is also a bit of a perfectionist and is very academic when it comes to dentistry and the latest treatments and technologies. I am not a healthcare professional, but Dr. Gradeless and I can have conversations about teeth and dental health and he will pull me into the subject without losing me in the jargon and nuances. He is simply well-informed and is a very good communicator. It does not hurt that he is the past editor of the Indiana Journal of Dentistry (6 years in a row) and has also published several articles on various dental subjects. Taken as a whole, it is not surprising that he appeals to lots of people, but especially people who take their teeth as seriously as he take their teeth. Dr. Gradeless was the one who took time to educate me about, of all things, my tongue. For years I thought I just had a tongue with blotches and that everyone got those things. Maybe it was an allergy, I thought. WRONG! It turns out that I have something called geographic tongue, and thanks to my wife and a search of articles at the New England Journal of Medicine, I was able to tie this fact in with another thing going on with my digestive system, pernicious anemia. With this knowledge I connected the dots and was able to come up with a treatment plan with, Dr. Coss, my internal medicine doctor. I am feeling better overall, and part of this is attributed to Dr. Gradeless. Also, my teeth look pretty good too. While feeling better about my dental and overall health is a good thing, understanding what is going on and how things in the body connect is extremely important to me. Dr Gradeless always teaches me something new, and educating yourself is the best first step in any approach to personal health and well-being. I could go on with other stories and examples, but I cannot represent Dr. Gradeless’ offices better than they can, so stop in, get a referral and see what I’ve been talking about. I am sure they will not disappoint and that you will leave with a better understanding of your teeth, your body, and how is all ties together. .
I have been using Dr Gradeless since I moved to Fishers circa 2005. I've used their offices for general dentistry as well as more advanced services such as crowns, cavities, and routine cleanings and check-ups. I refer many of my friends and family to them, including my wife, my 83 year old mother (no teeth but dentures), and even my infant baby girl (now 18 months), a few teeth with more to come. I have even referred some people in my life who have serious dental needs and are seeking a second opinion before deciding on a treatment plan. Everyone I refer comes back singing praises for the service and straight answers they were given. Therefore, I give referrals to this office without reservation.