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We strive to uniquely enhance the landscape of each site we have the pleasure of working on. It is our policy to go out of our way to please our clients. As a landscape design and build firm, we work with you to produce the highest quality design concepts and then to ensure precise installation. Going the extra step to fulfill our clients needs is our job. If you have any suggestions regarding how we might serve you better, please feel free to let us know. We carefully consider all of your recommendations.We look forward to ... read more
3940 Scioto Darby Creek Rd, Hilliard, OH, 43026, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We are in the middle of our project but I wanted to take a moment to let you know how pleased we are with how our project is progressing. Nick designed such a lovely space. Juan M, Juan G and Joriel D (with the guidance of Tim :)) have put their blood, sweat and tears into making it come together. We are SO excited to see the finished product!
Business response:
Hi, Susan! Thank you so much for taking the time to share your experience with Hidden Creek Landscaping! Our team, including Juan M, Juan G, Joriel D, and Tim, will be delighted to know that their hard work is paying off. We truly appreciate their dedication to making your vision come to life. We share in your excitement and cannot wait for the final result!
Your employees Nate, Skylar, Chad, Kenneth and Brandon, are very awesome grounds keepers. The are always pleasant and on top of all of our needs here, great crew to have on campus!
Business response:
Thanks for complimenting our team. We are grateful for wonderful clients that allow us to do a job we love!
Cecelia and the team did a great job on the yard. Communication has been wonderful. Once I explain what I like the team is on it and I appreciate that. Thank you Guadalupe G., Brian S., Elpidia, Milan, and Cecelia. Thank you for a job well done.
Business response:
Our success is attributed to collaboration with the customer. Thank you for working with us and leaving a kind review.
They were very thorough and when I had a request they were polite and efficient. Good work
Business response:
Your feedback is very appreciated! We're here to assist with your requests. Thanks for your review.
We are midway through a large landscape, hardscape and pool installation, and I couldn't be more thrilled with the way our backyard has turned out. The guys are working so hard in this brutal heat, and with a very difficult neighbor situation, which the Hidden Creek crew has handled with the utmost professionalism. The pool areas, patios, steps and the retaining walls were meticulously installed-the stones line up perfectly (my OCD heart is in heaven). Truly, Ricardo H, Ricardo M., and Edgardo have gone above and beyond f... read more
Business response:
We are delighted to hear this, Elizabeth! Your review reminds us why we love what we do. Thank you!
Thomas always is a pleasure to see and I appreciate his expertise with my salt water pool and Hot Tub. He answers any questions i may have and follows through if needed.
Business response:
Thank you so much for leaving us a positive review. We strive to provide exceptional customer service and it's great to know that you are satisfied with our work!
Joe, Bob, and Jorge did a great job adjusting my pool cover and answered all of my questions. They are always great to work with. Thank you.
Business response:
Thank you for sharing your thoughts, Todd! We are always happy to hear about positive moments with our team.
A bad experience recovered by great customer service. Unfortunately had our hydrangea's - just getting to bloom stage- were trimmed by the crew. Frankly I was lit. I tried to be calm as I could tell the crew was essentially cowering as I am telling them you cannot cut back hydrangea this time of the year. These are beautiful limelights and I have one Bobo which was going to be magnificent. The crew clearly could not speak English so I switched to Spanish which only served to frighten them more. No longer was it "no entiendo... read more
Business response:
Hi, Duane! We truly apologize for the unfortunate incident regarding your hydrangeas. We appreciated your patience and understanding during the conversation with our crew and we are glad that Nick, our residential manager, was able to step in and resolve the situation to your satisfaction. At Hidden Creek, we truly value our customers and strive to provide excellent service and care. We understand the disappointment of not having blooms this year, but we hope that the new plant, full of beautiful blooms, brings you joy and h... read more
Always do a great job. Focused on customer service
Business response:
It is our job to provide a great experience for our customers. We're happy to hear you think so! Thank you for your review.
Hidden Creek Landscaping has a 5 star rating with 572 reviews.
Hidden Creek Landscaping is open now. It will close at 5:00 p.m.