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Mad River Family Dental
- Dentists
- Fairborn, OH
About this business
Location details
7544 Dayton Springfield Rd, Fairborn, OH, 45324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I’m very extremely happy with the work you and your team did last on my front teeth. They look fantastic and they look as good as they did when I was a lot younger. Thank you so much
Business response:
Thanks Barb, it was our pleasure to help you!
They take the fear out of dental procedures !
Business response:
So glad you were happy with your experience, James! We strive to provide great service to valued patients like you and look forward to serving you again.
My hygienist spent time with me explaining different options. I never felt rushed. The receptionist is so very friendly! Both made me feel very comfortable and open to call about any questions I may have.
Business response:
We are so glad to hear you enjoyed your experience with us, Diane! Thank you for taking the time to share your feedback.
On time help with insurance Thanks
Business response:
You are so welcome, Tony! Thank you for leaving a review!
I was a long time patient of Dr. McMillan and enjoyed going there. He was a great person and his staff, particularly Karen Snider. When Dr. McMillan decided to retire, and a new dentist, fresh from Dental School, took over his practice. In the course of a couple of months Dr Hickey prepared a course of dental work to give me a bridge to remedy a missing tooth in my upper right quadrant. United Concordia, my dental insurance, covered the cost up to a certain amount, which is their policy. I paid out of pocket for the remainde... read more
Business response:
Hi, Denise. We appreciate you taking the time to share your experience with us. We understand the role that insurance and financing options play when a patient chooses a dental care provider. Our team believes that communication and transparency is key, which is why we alert all of our patients with these updates through a letter in the mail before the new terms and conditions take effect. We understand that adjustments like this may cause an inconvenience to some patients, which is why we always strive to work directly wit... read more
Assistant was pretty rough and my teeth are sensitive.
Business response:
Thank you for providing your feedback and letting us know about this issue, Madelyn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you'd like to further discuss your experience with us, please get in touch with us by calling (937) 504-6363. Mad River Family Dental
My gums were snagged or poked numerous times by the dental hygienist causing them to hurt and bleed. One of my worst cleanings in this regard.
Business response:
Hi, John. I appreciate you leaving feedback about your experience. The comfort and safety of our patients is very important to me and I am sorry to hear that you were not comfortable during your appointment. Patient communication is key which is why we encourage our patients to let us know when they are feeling any discomfort during their appointment. Our office tried to get in touch with you regarding your last appointment. If you would like to discuss this further, we would be glad to speak to you. Just give us a call at ... read more
Frequently asked questions about Mad River Family Dental
How is Mad River Family Dental rated?
Mad River Family Dental has a 4.9 star rating with 343 reviews.
When is Mad River Family Dental open?
Mad River Family Dental is closed now. It will open tomorrow at 9:00 a.m.