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Northwest Dental Specialists
- Park Ridge, IL
About this business
Location details
350 S NW Hwy #116, Park Ridge, IL, 60068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly I felt like a number not very personable but maybe that’s just the younger generation
Business response:
Thank you for your feedback. We want everyone who visits our office to feel welcomed, heard, and valued. We appreciate you sharing your perspective and will take your comments into consideration as we continue to enhance the experience we provide. We would welcome the opportunity to learn more about your concerns. Please feel free to contact our office directly at (847) 823-4161.
Excellent service and teamwork
Business response:
Thank you for highlighting our excellent service and teamwork. We appreciate your trust in our care.
Great teamwork
Business response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
p.s. I’m sorry I spelled Dr. Atassi’s name incorrectly in my prior review.
Business response:
We sincerely value your thoughtfulness in making the correction. Your attention to detail is appreciated.
I am a dental phobic. My experience with this clinic was truly exceptional. Dr. Atazzi and Patty were wonderful… professional, caring, and clearly highly skilled. The office staff were great also, successfully calming me on the first phone contact. I will recommend this practice to anyone who asks me for a referral.
Business response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
I was very disappointed with my recent experience at this office. When I arrived for my child’s appointment, I was unexpectedly told that I needed to pay $500 upfront or we would not even be seen for the consultation. This felt like being ambushed, especially since I have three children and need to plan financially. A couple of years ago, when my oldest daughter needed a root canal, the process was very different. We received a referral, scheduled a consultation, were told the cost, and then made arrangements to pay befor... read more
Business response:
Thank you for sharing a detailed review. We understand that families value clear communication regarding scheduling, treatment expectations, and financial policies. Our office follows specific guidelines for consultations and payment procedures, and it is always our goal to ensure these are explained thoroughly in advance. We encourage anyone with questions about appointment requirements, costs, or financing options to contact the office directly so our team can provide clarification and support. Sincerely, The Northwest Den... read more
Quick and easy
Business response:
Thank you so much for letting us know how it went!
Painless, prompt and no issues.
Business response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Office staff and assistant Patty were super! Opportunity for improvement: very aggressive style of treatment. Came at me with this gun to numb my mouth, felt like a large needle, no mercy. Have sime compassion.Consider a topical to numb the area first. Also during an after treatment xray the front of my mouth was hit. I reported to the office. Very painful.
Business response:
Thank you for taking the time to leave a review. We appreciate all feedback and are grateful for the praise for our office team and assistant. Feedback reinforces our commitment to providing a safe, comfortable experience for patients. We encourage patients to let us know if there is anything we can do to enhance their experience. Please call our office with any further questions or concerns. Sincerely, The Northwest Dental Specialists Team (847) 823-4161
Frequently asked questions about Northwest Dental Specialists
How is Northwest Dental Specialists rated?
Northwest Dental Specialists has a 4.9 star rating with 747 reviews.
When is Northwest Dental Specialists open?
Northwest Dental Specialists is closed now. It will open tomorrow at 9:00 a.m.