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Northwest Dental Specialists

4.8
  • Mt Prospect, IL

Location details

1000 E Northwest Hwy, Mt Prospect, IL, 60056, United States

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WeekdayScheduleStatus
Mon08:30 a.m. to 5:00 p.m.
Tue08:30 a.m. to 5:00 p.m.
Wed08:30 a.m. to 5:00 p.m.
Thu08:30 a.m. to 5:00 p.m.
Fri08:30 a.m. to 5:00 p.m.
Sat08:30 a.m. to 12:00 p.m.
SunClosed
4.8577 reviews
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John M.'s profile image
John M. 
2 weeks ago

It was ok accept that after the pain came out, I could not get any relief even with 4 hours of 500 MG ibuprofen and had a lot of pain, where I could not sleep and only got some relief of 600 MG for 4 hours and 4 hours again. Then it felt somewhat better when I woke up on June 23. It really hurt before that. JohnMorrison 

Business response:

As the treating doctor and senior member of the staff, it pains me to hear of this! Despite postoperative instructions and care being provided verbally and in print, this is unusual, but it does happen. We have left several messages to make certain you have been progressing, but if we don’t hear back, we will assume you are. Please call us if we can help; we are happy to do so. Sincerely, Dr. Fitzgerald 847-823-4161 

Pam O.'s profile image
Pam O. 
a month ago

Honestly I felt like a number not very personable but maybe that’s just the younger generation 

Business response:

Thank you for your feedback. We want everyone who visits our office to feel welcomed, heard, and valued. We appreciate you sharing your perspective and will take your comments into consideration as we continue to enhance the experience we provide. We would welcome the opportunity to learn more about your concerns. Please feel free to contact our office directly at (847) 823-4161. 

Daniel T.'s profile image
Daniel T. 
2 months ago

Excellent service and teamwork 

Business response:

Thank you for highlighting our excellent service and teamwork. We appreciate your trust in our care. 

Daniel T.'s profile image
Daniel T. 
2 months ago

Great teamwork 

Business response:

We feel truly privileged to care for our wonderful patients. Thanks so much for a great review! 

Mary G.'s profile image
Mary G. 
4 months ago

Staff very friendly & knowledgeable -appointment on time 

Mary G.'s profile image
Mary G. 
4 months ago

Appt was on time -everyone I dealt with was very friendly & informative - explained everything. 

Business response:

Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback! 

Ronn G.'s profile image
Ronn G. 
5 months ago

Doctor Gilbert is great. He made sure that I didn’t feel any pain and that I was comfortable during the whole procedure. He also explained everything that he was doing which helped with my comfort level. 

Business response:

Thank you for recognizing our commitment to patient care and communication! 

Ronn G.'s profile image
Ronn G. 
5 months ago

I don’t tolerate pain very well and I explained that to Doctor Gilbert. He said that he would make sure that I was comfortable throughout the whole process, and that is what he did. A very pleasant experience Thank tou 

Business response:

The confidence in our dental care team means everything to us. Thanks for letting us know how it went! 

Therese D.'s profile image
Therese D. 
5 months ago

Continuing care is excellent. Facility is bright and clean. Staff very attentive and pleasant. Dr. Rojas explains process and answers any questions. 

Business response:

Thank you for your valuable feedback. It’s our pleasure to help! 

Frequently asked questions about Northwest Dental Specialists

How is Northwest Dental Specialists rated?

Northwest Dental Specialists has a 4.8 star rating with 577 reviews. 

When is Northwest Dental Specialists open?

Northwest Dental Specialists is open now. It will close at 5:00 p.m.