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1000 E Northwest Hwy, Mt Prospect, IL, 60056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | 08:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Horrible. My tongue is getting scraped up because the temporary crown placed Friday is way too high and sharp. My tongue gets scratched every time i eat, drink, or drink or speak.
Business response:
Thank you for sharing a review. We appreciate feedback so we can provide a positive experience at our practice. Discomfort or irritation after a dental procedure can sometimes occur if a temporary crown or restoration feels uneven or sharp. We encourage any patients experiencing pain or discomfort to please call the office directly for assistance. Sincerely, The Northwest Dental Specialists Team (847) 398-0404
My appointment is in September, and you are sending both emails and texts asking me to review my services with you. I think this is beyond the pale. If you can't keep your social media under control so that is makes practical sense, such as asking AFTER I visit you, I hesitate to come to you at all. Please review your practices
Business response:
Thank you for sharing a review! We check in with our patients regularly to ensure their previous appointments went well and to gather feedback about our care and services for their next visit. We apologize for any inconvenience and truly appreciate your support. Sincerely, The Northwest Dental Specialists Team (847) 398-0404
Very engaging while there. Poor follow up.
Business response:
Hi, thank you for taking the time to write a review. We're dedicated to supporting our patients every step of the way. We encourage anyone with questions or concerns to reach us directly by calling (847) 398-0404. Every experience matters to us! Sincerely, The Northwest Dental Specialists Team
Ridiculously expensive set of x-rays, and didn’t solve my tooth problem. I paid the co-pay, and now you are hounding me for more co-pay. Thanks for nothing.
Business response:
Thank you for taking the time to share your experience. We understand patients place trust in our team to provide high-quality oral health care and help make the process as smooth as possible. We are always available to discuss visit details and answer further questions by calling our office directly. Sincerely, The Northwest Dental Specialists Team (847) 398-0404
Quick and easy
Business response:
Thank you so much for letting us know how it went!
Painless, prompt and no issues.
Business response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Office staff and assistant Patty were super! Opportunity for improvement: very aggressive style of treatment. Came at me with this gun to numb my mouth, felt like a large needle, no mercy. Have sime compassion.Consider a topical to numb the area first. Also during an after treatment xray the front of my mouth was hit. I reported to the office. Very painful.
Business response:
Thank you for taking the time to leave a review. We appreciate all feedback and are grateful for the praise for our office team and assistant. Feedback reinforces our commitment to providing a safe, comfortable experience for patients. We encourage patients to let us know if there is anything we can do to enhance their experience. Please call our office with any further questions or concerns. Sincerely, The Northwest Dental Specialists Team (847) 823-4161
Everything went great. Everyone was wonderful EXCEPT for the loud, needy, older man who demanded the attention of the doctor during my procedure.
Business response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
Excellent treatment. Dr. Agassi is very skilled and took care of the sutures without causing pain.
Business response:
Thank you for your wonderful feedback. Dr. Agassi takes great pride in offering a treatment experience that combines his extensive expertise with a warm, welcoming approach. Patients can count on him to ensure they feel comfortable and well taken care of every step of the way!
Northwest Dental Specialists has a 4.8 star rating with 619 reviews.
Northwest Dental Specialists is open now. It will close at 5:00 p.m.