This profile has been claimed by the business owner or representative.
Shanco Roofing
- Midlothian, VA
About this business
Location details
3121 E Boundary Ct, Midlothian, VA, 23112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service was excellent. I was kept informed every step of the way. Roof looks amazing. I would highly recommend Shanco for all roofing services.
Business response:
Thank you for sharing your positive experience with Shanco Roofing. We deeply cherish your recommendation and appreciate your business. Your friends at Shanco.
I can not say enough good things about this company. Sean, Nate, Robert, Kyle and the roofing crew were amazing. They were responsive, helpful, and professional. A roofing project process can be extremely difficult to navigate if you’ve never done it. If I had any questions, even on a Saturday, they would text me back immediately. I would recommend them over and over again. And this is coming from someone that never leaves reviews! But this company deserves recognition for their great customer service!
Business response:
We are so grateful for your detailed review and thrilled of your experience with us! Thank you. Your friends at Shanco.
The Shanco Team did an excellent job from start to finish. They paid attention to communication, customer satisfaction, workmanship and use of high-quality materials. All of this at a fair price. I'm very pleased and will recommend Shanco to my friends and neighbors.
Business response:
We are happy to hear about your excellent experience with Shanco Roofing. Thank you for recommending us to your friends and neighbors. Your friends at Shanco.
Roof looks great, solid and professional communication from the entire team throughout the process from beginning to end.
Business response:
Thank you for sharing your positive feedback! We are delighted to hear that you had a great experience with our team. If you ever need anything in the future, don't hesitate to reach out to us at (804) 544-9400. Your friends at Shanco.
Very professional great roof did not hesitate to assign extra hand to finish the work before a storm. Employees were very respectful Supervision was frequent cleanup and follow-up for satisfaction immediately after work was very appreciated to remediate little damage. Negotiations without hassle to conclude with satisfaction Inspection by professional wax approved immediately Shanco delivered as promised and took every step of the way to manage everything to my satisfaction customer service before during and after is above... read more
Business response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community. Your friends at Shanco.
Shanco Roofing is the easy button for putting a new roof on your home. We had a great experience--They were responsive to our questions, made picking a new roof simple, and completed the roof expeditiously and on time. They get six out of five stars!
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Shanco.
Professional, on-time and finished the work as promised.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Shanco.
Overall, I was satisfied with the work estimate, claims process, and roof replacement.
Business response:
We appreciate you sharing your feedback with us! Your friends at Shanco.
I called numerous times to different people and left messages, mostly for the project manager. I never received even a call back from him. I had several issues with the roofing crew. They left nails everywhere. My son got a flat tire because of this. In the attic there was sawdust and huge chunks of wood when they cut the roof for the gable vent. No one said anything about this and the roofing crew left without saying a word. Not that they were done, coming back…. Just disappeared. It probably didn’t help that the... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Joseph. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please know that we will be looking into this further and one of the members of our team will be reaching out directly to you. Thank you.
Frequently asked questions about Shanco Roofing
How is Shanco Roofing rated?
Shanco Roofing has a 4.9 star rating with 277 reviews.
When is Shanco Roofing open?
Shanco Roofing is closed now. It will open tomorrow at 8:00 a.m.