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Easy Living Pools
- Marysville, OH
About this business
Location details
10496 Parks Ct, Marysville, OH, 43040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A light went bad in the pool and needed replaced. Chris called the manufacturer and got them to cover the cost of a replacement light. The lights are over $300.00. The lights are not covered under a warranty. Thank You
Business response:
Mike, we're so happy you had a pleasant experience! Thank you for the feedback.
Chris and his team do an outstanding job. Customer service has always been great. If you have a question or issues, they are on top of it immediately. I would recommend Easy Living Pools to everyone looking for a pool.
Business response:
Thank you so much for your kind words, Mark! We appreciate your recommendation.
Summary - Horrible and rude customer service, poor craftsmanship and quality of work (multiple code violations), avoid this company at all costs Started out well with them being responsive for estimates and a quote to build a fiberglass in-ground pool. However, once we signed the dotted line, the customer service became a mess. The first sign was when we inquired about landscaping (which we were told would be under a separate contact)... Brian, never responded to inquiries. Additionally, we wanted assurance we weren't gett... read more
All your customers want is to have a finished product to be proud of. One that matches the price tag (it's a huge investment for families). All you need to do is stop making excuses and fix the problems. Easy! Instead, you choose to threaten and bully with lawsuits. If you want good reviews, then do a good job. If you don't want bad reviews, then do a good job. I think it's pretty simple!? You are hurting families...does that make you feel good? What side do you think the general public will take? Maybe the news/pr... read more
Come on Easy Living...why won't you post my reviews. I mean, don't you like honest feedback? Or is it that you cannot handle the truth? Well, I'm not going away...on a crusade to ensure honest folks aren't taken advantage of...sort of the Robin Hood of construction. It sure seems like it would have been easier to just make the situation right, but what do I know?
We had our pool installed this past year and opened this spring. I made calls and emailed Quintin about arranging some type of education on maintaining the pool. I’ve gotten no response. Now we’re having problems and we are going to have to get another pool company to handle the problem. Follow up has been nothing short of negligent.
Business response:
Hello, Bruce. We are so glad that we were able to speak to you on the phone about this. Our team is looking forward to meeting with you tomorrow to discuss the proper operation of your equipment. Sincerely, Your Easy Living Pools Team.
Frequently asked questions about Easy Living Pools
How is Easy Living Pools rated?
Easy Living Pools has a 4.6 star rating with 108 reviews.
When is Easy Living Pools open?
Easy Living Pools is closed now. It will open on Monday at 8:00 a.m.