Feazel's cover image
Claimed

This profile has been claimed by the business owner or representative.

Feazel

4.9
  • Roofing
  • New Albany, OH

About this business

ContractorsRoof InspectorsRoofing

Request a Free Inspection Today! Serving the residents of Ohio since 1988, Feazel maintains an honorable reputation and is an accredited roofing company with the Better Business Bureau with an A+ rating. With a commitment to serve clients on a personal and professional level, you can count on Feazel to deliver an end-product you’ll be confident in. Feazel offers high-value solutions for roofing, solar, windows, siding, gutters, chimneys, masonry, skylights, and more. Changing the way roofers do business, Feazel’s software, S... read more

Location details

7895 Walton Parkway, New Albany, OH, 43054, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,738 reviews
Select a rating

Tim Jarret and Josh Clapper were great to work with. 

Business response:

We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us. 

Muriel l.'s profile image
3 years ago

Very pleasant and all people were very professional courtesy and kind 

Business response:

We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again. 

sharon and jerry m.'s profile image
sharon and jerry m. 
3 years ago

materials delivered when expected. installation crew on time. crew covered all areas that may have gotten damaged. crew worked continuously for 13 hours which included complete cleanup and made sure we were ok with job. but what we really appreciated was that the forman and the project mgr. checked the job entirely and came back the next day and redid two areas that they weren't satisfied with. the roof looks great and we would recommend to anyone who needed a new roof. 

Business response:

Our team loves hearing from happy customers. Thank you so much for sharing your feedback! 

Perry B.'s profile image
3 years ago

Feazel team consistently displayed good customer service orientation. Josh Clapper and Wes have been professional and good to work with. 

Business response:

We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thank you for your review!  

Jordan G.'s profile image
3 years ago

Honestly, impressed is an understatement. Time management was unbelievable as this crew worked effectively and efficiently to get the job done in the same day. Not only did they exceed expectations with the quality, but they did a phenomenal job at cleaning up! It was great to have Josh Clapper come out the following day to to make sure I was satisfied. Scott, Josh, and Kaela were awesome. I wish I could’ve hired you guys to do my siding as well and will pass on this experience!! Thank you again 

Business response:

Thanks for sharing your experience with us! Your feedback helps us to continue to grow. 

Helen O.'s profile image
3 years ago

I am very pleased with my roof and would highly recommend Feazel to anyone looking for quality work. The managers Shane Iles, Scott Widmeyer and Josh Clapper took time to explain everything they were going to do, great people to deal with. This company definitely a 10 in my book!! 

Business response:

Our team loves hearing from happy customers. Thank you so much for sharing your feedback! 

Warren D.'s profile image
3 years ago

Contacted Feazel for a replacement estimate. Was contacted pretty quickly and appointment was made and salesman came out and worked up a price. Day of install came and work started as promised. They finished up same day and cleaned up very nicely. Most importantly, there were no surprises on my final invoicing. We are very happy with our experience and new roof. 

Business response:

Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again. 

Travis M.'s profile image
3 years ago

Shane was super helpful when he came to give me an estimate. He was professional and informative about all that a roof replacement entails. He was not high-pressure and pushy like some other roofers that I initially had out for estimates. His explanation of the work that actually needed to be done from a place of experience and integrity is what gave me the confidence to go with Feazel. And this decision did not disappoint. Within a week of downpayment, my install had been scheduled. In fact, the materials were delivered ex... read more

Business response:

We strive to give customers a positive experience and greatly appreciate your review. Thank you for sharing your experience with us! 

Roof looks great, excellent customer service!! Salesman Tim was excellent at explaining procedure and the project managerJosh stays on top of things, will use this company again and will recommend to others... 

Business response:

Thanks for leaving your review! 

Frequently asked questions about Feazel

How is Feazel rated?

Feazel has a 4.9 star rating with 1,738 reviews. 

When is Feazel open?

Feazel is closed now. It will open on Monday at 8:00 a.m.