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The Gentle Dentist
- General Dentistry
- Worthington, OH
About this business
Location details
69 E Wilson Bridge, Worthington, OH, 43085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
No I do not understand my finacal options. My insurance provider changed since my last visit and you are apparently out of network and I ended up paying $55 for a cleaning that should have been covered
Business response:
Amy, Thank you for your feedback. We would love if you could give us a call to resolve any concerns or questions you have about your financial options. We believe there may be some sort of miscommunication, as we are not seeing any changes from your financing from this visit compared to the previous one. Please give us a call at your earliest convenience at (614) 431-3311 and we would be more than happy to speak with you. Sincerely, Your Gentle Dentist Team
Very thorough dental care. Aggressive with the cross-selling and up-selling, however.
Business response:
Greg, Thank you for your feedback. We're glad you enjoyed your visit and felt that your exam was thorough. We are so sorry if you felt we were being pushy in any way with additional services. We recommend services based on your dental health goals and concerns you have about your smile. We have your best interests in mind, and want you to feel comfortable in your smile. Thank you for letting us know your thoughts, we will be sure to pass them on to our team and note that you are not interested in those services. Please let ... read more
love this place - wish they accepted all insurances
Business response:
Phyllis, Thank you for leaving us a review. We are so glad you love your visits to our office! We apologize that we are unable to accept every type of insurance. We will do everything we can do help our patients afford high quality dental treatment. Our focus is providing you the highest quality dental service and we work with any insurance companies that have that same goal in mind. We want you to have the best dental health possible. If you have any questions at any time about your financing options, please don't hesitate... read more
I've been going to the gentle dentist for about 3 years now and have never had any issues. They staff is super friendly, service is prompt and efficient, and they go to great lengths to make sure you're comfortable. Every hygienist I've had has been very polite, courteous, and pleasant to talk to. The doctors are just as nice and thorough with their exams. Aside from the busy and sometimes difficult location, this is a great place to go to for all your dental needs,
Business response:
Thank you so much for your kind words, Daniel. We are so glad that you have had comfortable and efficient experiences at our office and have enjoyed all of your hygienists. We are sorry if you've had any trouble getting to our location or if it has been busy getting in and out. We want every patient to have the best possible experience and a quick, stress-free appointment. We are glad you are a part of our dental family and look forward to seeing you at your next visit!
Disappointed that I have not heard back about my front teeth. I was told you would get back with me. You showed me a picture that my front teeth are worn to the metal and chipped but would have to replace them myself, without insurance. because it is an aesthete. Doesn't make sense to me. Might have no choice but to get another dentist option to save $3,000.
Business response:
William, We would love to talk through your concerns with you. We want every patient we see to have optimal oral health and feel confident in our care. Please give us a call at (614) 431-3311 at your earliest convenience and we would be happy to discuss your treatment and financial options. Sincerely, Your Gentle Dentist Team
I went to the dentist for years and years. Gum disease started taking over but my 'old time' dentist never came up with a solution. Silver fillings caused cracked teeth then a part would fall off... I am missing teeth, have loose ones, etc. etc. I would tell anyone 'out there' that if they have a fear of going to the dentist (like we used to), give this practice a try.
I lined Dr. Scott and his assistant at the time Lana when they extracted my tooth. I did not like Dr. E. Nash and his assistant on my first visit. I had a cracked tooth and instead of acting on it they referred me to dental specialist. Then it collect the money for the visit, No one through out the visit discussed a plan on taking care of my teeth. Even after the extraction when i went to pay it was the clerk who asked if i was interested in a cleaning and etc. I would think that it would be advantageous for someone to layou... read more
I received a phone call that is was time for our cleanings. Cora (being only 5) had a difficult time this round and really did not get anything cleaned. As it turns out, she was already seen in 1/2015 and 6/2015 so this appointment in 12/2015 was too EARLY so I just received a bill to pay out of pocket. I take partial responsibility as the parent but this really should have been caught by the office. It's even more upsetting since the appt only lasted 10 minutes.
I have been coming to the Gentle Dentist since 2007 if my memory serves me correct. I have always had excellent service especially from the dental hygienist who take care of my cleaning. I have been fortunate and never had a cavity in my life and actually enjoy coming to the dentist for regular checkups and exams. Something weird happened in the billing department the visit before yesterday. When it came time for me to check out, I was told that I had to pay a 50 fee and that my insurance would reimburse me when the Gentle D... read more
Frequently asked questions about The Gentle Dentist
How is The Gentle Dentist rated?
The Gentle Dentist has a 4.9 star rating with 4,097 reviews.
When is The Gentle Dentist open?
The Gentle Dentist is open now. It will close at 8:00 p.m.