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Worthington Dental Group
- Dental
- Worthington, OH
About this business
Location details
89 W Wilson Bridge Rd Suite 165, Worthington, OH, 43085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pleased with hygienist and dentist. Reception staff also very nice and accommodating. The only thing I didn’t understand was why social security numbers were needed- especially for child. I’ve never given those to any doctor or dentist office in my life. And since I just received a notice that a hospital I had services at was hacked and my information was compromised, I’m feeling especially uncomfortable sharing any more than absolutely necessary.
Business response:
We’re committed to providing high-quality oral health care for all our amazing patients. Thanks so much for recommending our team. Please feel welcome to call our office directly to discuss any questions or concerns. We appreciate the opportunity to assist. Sincerely, the Worthington Dental Group Team (614) 379-8177
The dental hygienists and the dentist are very skilled. Office atmosphere is excellent as is the staff. However, their charges for the different dental procedures seem excessively high. So much so, that I will begin looking around for another more affordable dental practice.
Business response:
Thanks for writing a review! We are glad to know our team and office environment make a positive impression. Our practice works hard to provide high-quality dental care and transparent communication about treatment options and costs. Feedback helps us continue to improve our services for the community. To discuss this review in more detail please call (614) 379-8177. Sincerely, The Worthington Dental Group Team
Well, I was not happy with $131 to spend 5 - 10 seconds to smooth off a tooth edge that was chipped during my routine cleaning...which likely wiill need additioonal work. And the $267 to close up my opening on my implant. Overall $674 charged. Things were better when you accepted my insurance.
Business response:
Thank you for writing a review. We always appreciate feedback so that we can provide the best experience possible in our office and with our team. To discuss this review in more detail, please call our office at (614) 379-8177. Sincerely, The Worthington Dental Group Team
Fine. Hopefully no follow up problems. I am currently upset at cost. This tooth had a crown removed to fill a place along the gum line. After a new crown was replaced I had pain and irritation in the gum until I brought it to the new dentist attention. Finding a crack in the root the tooth had to be removed and bone grafted. This was only several MONTHS after the new crown was placed. I had to pay the entire crowning out of pocket and now having to pay all this extensive work out of pocket too. I am sad to say I feel... read more
Business response:
Thank you for leaving a review. We are dedicated to providing care that supports long-term oral health. We’re always here to help guide next steps and provide support when questions or concerns arise. Our team is available and happy to assist our patients further by phone. Sincerely, The Worthington Dental Group Team (614) 379-8177
The dental services from Dr. Reed were great. However, the front desk staff is continuously, rude, unfriendly, and very dismissive. I have not had one positive interaction with them in person or by phone. The one woman at the front desk who wears large glasses, was friendly to me when Dr. Reed was present only to quickly transition to unfriendly and rude the minute he left the area. If I do not return for dental services, it will not be because of the dentist or hygienist - it will be because of the front desk staff.
Business response:
Thank you for sharing a review. We’re always pleased to hear when patients have positive experiences with the dental care our doctors provide. We also recognize that every interaction with our team is important, and we're dedicated to fostering a friendly, professional environment. We appreciate all feedback that helps us create a warmer and more welcoming space for all our patients. Sincerely, The Worthington Dental Group Team (614) 379-8177
Horrible experience. If you want a commercialized, conveyor belt, money making way of dentistry this is your place! Super convenient scheduling…bc it’s a conveyor belt. I only came here bc my kids’ dentist retired and transferred his clients here. However we will not be back. The dentist never introduced themselves to me. The hygienist gave information regarding a procedure the dentist recommended, told me to schedule at the desk. I went to the desk and the person told me there was nothing else to do. My other child has wisd... read more
Business response:
Thank you for taking the time to review your recent experience at our office. Although it is not the type of review that we are accustomed to receiving, we appreciate the feedback. The experience that you described fell short of the positive experience that we strive to provide every patient. Your comments raised our team’s awareness of the communication errors that occurred during your child’s appointment. We genuinely apologize and will make every effort to improve our communication with each other, with patients, and with... read more
It seems your communication within your office is not at the top of its game. I got a call shortly after leaving today telling me I had to return and sign something so I could get my teeth back from California? What? I was several miles away. At 1st I said I wasn’t coming back. Something sounded screwy so I returned and found that the paper was for the biopsy? Kinda upset with gas now 4.10 a gallon. I’d say you need to improve your communication between your employees
Business response:
Thank you. Our goal is always to provide a great experience for our patients before, during, and after their appointment! We greatly value their time and energy and understand it is frustrating when miscommunication occurs. We appreciate it when patients share feedback with our team, so thanks for telling us about this! If you would like to discuss this review further, you are welcome to contact our office at (614) 379-8177. Sincerely, The Staff at Worthington Dental Group
Getting a crown was not a fun experience. I did appreciate their handling of the broken crown and dental work needed.
Business response:
Hi Tahna, thank you so much for taking the time to offer feedback with your review! It was our pleasure to provide the dental treatment that you needed. We agree that dental work is rarely referred to as a "fun experience", but it is so very essential to keep us healthy! Thank you for expressing appreciation for our team members. They are focused on making every dental appointment as pleasant and comfortable as possible. We look forward to seeing you again at your next visit. Please do not hesitate to contact us at (614) 379... read more
Everyone is great!!!
Business response:
Thanks for sharing! We strive to give patients a positive experience and greatly appreciate your review.
Frequently asked questions about Worthington Dental Group
How is Worthington Dental Group rated?
Worthington Dental Group has a 4.9 star rating with 1,948 reviews.
When is Worthington Dental Group open?
Worthington Dental Group is closed now. It will open tomorrow at 8:00 a.m.