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Worthington Dental Group
- Dental
- Worthington, OH
About this business
Location details
89 W Wilson Bridge Rd Suite 165, Worthington, OH, 43085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel completely relaxed and comfortable with Dani and Dr. Papp. Plus I believe the cleaning and examination are thorough and professional. And the front desk staff are always pleasant and responsive.
Business response:
Thank you so much, Karen. We are so glad you felt relaxed during your visit!
My experience yesterday was wonderful from beginning to end. I came in nervous and went out with a smile. The front staff greeted us right away. My new hygienist, Dani was great. She was glad to see us. She is gentle, cares a lot and does a great job. My teeth feel so clean. I look forward to seeing her every six months. Our receptionist, Diane was so kind to find our about our insurance coverage and went the extra mile to call us back on what they will cover. Dr Cunningham has always been absolutely wonderful. Kind, ge... read more
Business response:
Thank you so much for your thoughtful review, Rosanne! We are so glad you enjoyed your visit with us and we could help it go smoothly for you.
I appreciate getting me in on short notice for a cleaning. However, telling me I had an appointment with Cassity on the phone and then having a seemingly inexperienced hygienist greet me and say she is “filling in” for Cassity (who was in the room across the hall) felt like a bait and switch. This was my first time going to Worthington Dental Group for a cleaning so it leaves me with mix emotions about coming back.
Business response:
Thank you so much for writing a review, John. Input from our patients enables us to improve our customer service and communication. Your concerns are our concerns. The dental hygienist that you requested is primarily a surgical assistant to our periodontist. She was needed in that capacity the day of your appointment. Without realizing that you requested her, she asked another hygienist to provide your dental hygiene services. Although we always try to honor requests, sometimes unexpected circumstances prevent us from accomp... read more
Well I went to have them look at tooth they said they can pull it that day , X-ray showed the toothe a little decay towards just the bottom opening and you can tell the gum sort of closed on it which kept from decay , plus root canal was done on it said the dentist and young girl , well the dentist pulled and tugged and tugged hurting my two teeth that surrounded each side of the one he was working on , I thought my cap was going to come off , he asked are you on blood thinners I sad no , held tight with gauze for awhile sta... read more
Business response:
Joanne, We are sorry to hear you feel disappointed in our service after your visit in any way. We apologize for any miscommunication from our team during your procedure. We are not able to publicly discuss your treatment due to HIPAA. However, our goal is to put your health and comfort first, at all times. We welcome the opportunity to speak with you about your concerns, and clarify your diagnosis and treatment. Please give us a call at your convenience, so that we can talk and schedule a follow-up visit, if you desire. ... read more
Dr. Papp & assistant are great. Professional,courteous & considerate when caring for me.
Business response:
Thank you for your kind words, Margo!
I'm always pleased with the services provides and the care I'm given. The staff takes the time to make sure my needs are being met and that I'm happy before I leave. I will always trust them with my oral health
The facility and staff are great; however, you get what you pay for. Rates seem extremely high for services. My appt was for preventative care (cleaning and extras) for which I anticipated no OOP cost. During my exam I was informed they would take a considerable amount of x-rays for a "new patient exam ~ around 18?" I asked if this was covered under insurance prior to treatment and was told "yes." After an hour worth of x-rays and a dental exam they declined giving me a general cleaning. Instead I was advised to meet ... read more
Business response:
Thank you for your feedback. We are so glad you enjoy our team and our office. We think that there may have been some miscommunication about your treatment and financial options. We apologize if we created confusion in any way. We were unable to give you a hygiene cleaning that day along with your scheduled comprehensive exam because you had mentioned you only had a limited amount of time available, and you needed a deep cleaning treatment along with your crown. We recommended a crown for your root canal instead of just fill... read more
Longtime customer, excellence service. Highly recommend
Business response:
Joe, Thank you so much for your kind words about your visits with us. It means a lot to our team! We think you may have accidentally clicked "1-star" instead of "5-stars." Would you be able to change this, as it affects our ratings? Thank you! Sincerely, Your Worthington Dental Group Team
Finding Worthington Dental was one of the great successes of our family's care of our 95 year old father. With breaking and missing teeth and failing crowns, he had increasing problems eating a healthy diet, and the time and effort it took him to eat made it hard to enjoy mealtime and hard to enjoy socializing during meals. We were reluctant to investigate dentures because of his age and health but brought him to Worthington Dental for a consult- just to see if anything could be done. Yes! That very day impressions were ... read more
Business response:
Thank you so much for your kind review Nancy. Our team appreciates your encouragement. We are so glad we could get the opportunity to help your father feel more comfortable with his smile.
Frequently asked questions about Worthington Dental Group
How is Worthington Dental Group rated?
Worthington Dental Group has a 4.9 star rating with 2,005 reviews.
When is Worthington Dental Group open?
Worthington Dental Group is open now. It will close at 5:00 p.m.