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Worthington Dental Group
- Dental
- Worthington, OH
About this business
Location details
89 W Wilson Bridge Rd Suite 165, Worthington, OH, 43085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience. If you want a commercialized, conveyor belt, money making way of dentistry this is your place! Super convenient scheduling…bc it’s a conveyor belt. I only came here bc my kids’ dentist retired and transferred his clients here. However we will not be back. The dentist never introduced themselves to me. The hygienist gave information regarding a procedure the dentist recommended, told me to schedule at the desk. I went to the desk and the person told me there was nothing else to do. My other child has wisd... read more
Business response:
Thank you for taking the time to review your recent experience at our office. Although it is not the type of review that we are accustomed to receiving, we appreciate the feedback. The experience that you described fell short of the positive experience that we strive to provide every patient. Your comments raised our team’s awareness of the communication errors that occurred during your child’s appointment. We genuinely apologize and will make every effort to improve our communication with each other, with patients, and with... read more
It seems your communication within your office is not at the top of its game. I got a call shortly after leaving today telling me I had to return and sign something so I could get my teeth back from California? What? I was several miles away. At 1st I said I wasn’t coming back. Something sounded screwy so I returned and found that the paper was for the biopsy? Kinda upset with gas now 4.10 a gallon. I’d say you need to improve your communication between your employees
Business response:
Thank you. Our goal is always to provide a great experience for our patients before, during, and after their appointment! We greatly value their time and energy and understand it is frustrating when miscommunication occurs. We appreciate it when patients share feedback with our team, so thanks for telling us about this! If you would like to discuss this review further, you are welcome to contact our office at (614) 379-8177. Sincerely, The Staff at Worthington Dental Group
Getting a crown was not a fun experience. I did appreciate their handling of the broken crown and dental work needed.
Business response:
Hi Tahna, thank you so much for taking the time to offer feedback with your review! It was our pleasure to provide the dental treatment that you needed. We agree that dental work is rarely referred to as a "fun experience", but it is so very essential to keep us healthy! Thank you for expressing appreciation for our team members. They are focused on making every dental appointment as pleasant and comfortable as possible. We look forward to seeing you again at your next visit. Please do not hesitate to contact us at (614) 379... read more
Everyone is great!!!
Business response:
Thanks for sharing! We strive to give patients a positive experience and greatly appreciate your review.
Treated and handled me with kid gloves with special consideration in a tactful manner,
Business response:
Thanks for sharing your thoughts with our team! We are so happy you chose us to care for your dental needs, and we look forward to serving you again. Have a fantastic day!
Friendly, relaxing atmosphere.
Business response:
We’re so pleased that you are happy with our services. Your opinion of us is important, so thanks for the feedback.
I was really upset by my last experience. I thought Dr. Reed did a nice job and his assistant did as well. However, it is uncomfortable when a dentist makes jokes about this is going to take 3 hours to get done. While I understand humor can lighten the mood, I am anxious about going to the dentist and I did not appreciate this joke and others similar. This also happened at the Endodontist office that Dr. Reed referred me too. The Endodontist and his assistant made jokes about drilling into the wrong tooth when the Endodontis... read more
Business response:
Hi, Jacqueline. Thank you for taking the time to share your feedback with us. We can understand your frustration and apologize again that your most recent experience did not live up to past visits. We always strive for professionalism in our office, especially as we train and guide new employees. We appreciated the opportunity to speak with you over the phone about this situation and look forward to welcoming you back to the office to create an experience that is worthy of 5 stars.
Well covered and detailed explanation of what the implant procedure will entail. For your information: I could not fill out the Patient Information sheets attached to your email to me. I then went to your and website filled out and signed all the Patient Info. sheets.I was surprised to find out WDG only received my name and telephone number.
Business response:
Thank you for your review. We will pass along this information to the team and look forward to welcoming you back to the office.
The staff were all very friendly, the dental hygienist was very thorough (and nice as well) and Dr. Papp explained the procedures he suggested so I understood why certain things were needed. Great experience!
Business response:
Thank you, Tara. We are so glad you felt everything was clearly explained to you!
Frequently asked questions about Worthington Dental Group
How is Worthington Dental Group rated?
Worthington Dental Group has a 4.9 star rating with 2,005 reviews.
When is Worthington Dental Group open?
Worthington Dental Group is open now. It will close at 5:00 p.m.