Capps Plumbing & Sewer Inc.

Ninjia L. 

on Yelp

7 months ago

I'm forced to agree with the other 45 customers who rated this business 1 star. If I could give zero stars, I would. My experience with Gabriel was exactly the same as others--his team broke my property and then tried to force me to pay for repairs. They made things worse, not better. My bathtub cartridge was working fine before their visit; I could turn it off without issue. However, the technician "purposely" broke it, rendering it impossible to turn off completely. I have video evidence showing how it worked before and af... read more

Brian R. 

on Yelp

10 months ago

1000% do not recommend this company. Had a leak in my basement ceiling they charged an exorbitant $370 diagnostic fee which consisted of the "plumber" spending all of 5 minutes to find the source of the leak. Diagnosed the leak as coming from my water line to my fridge on my main level charged me an additional nearly $500 to replace the "leaking" water line and left. But lo and behold the leak was still there and completely unchanged. They came back out and tried to charge me another diagnostic fee of $370 which i refused ... read more

Dispatch D. 

on Yelp

10 months ago

I used Capps Plumbing to fix my water heater, but their business practice is just a con. They rip people off and take advantage of your wallet. Capps will charge you for almost a thousand dollars for labor and service call. They call themselves "best in the business" Stay away from them. 

Frank H. 

on Yelp

a year ago

My 86 year old widowed mother needed to ha her 40 gallon gas water heater replaced. Capps plumbing charged her $3031.00 it is ridiculous. I got a quote forv$1550.00 Whe n I spoke to Mr Capps he told me he made a mistake and over charged my Mom $420.00. I think it is $1500. Yet he refused to give her a refund. I reputable company would have. I encourage you to get quotes from other plumbing companies Respectfully Frank E Heffley 

Norine Y. 

on Yelp

a year ago

Was misled as to the total charge. Neglected to mention my broken water heater was still under warranty. 

Lucyna B. 

on Yelp

a year ago

Scammers and thieves! Don't hire them. Hired them to unclog pipes at my house. They came out and didn't get anything fixed! Told me that my pipes were completely collapsed and they couldn't unclog anything. Charged me over $600.00. Had another company come out the next day and they were able to unclog everything. I was so upset that Capps basically ripped me off and gave me a false reason of why they weren't able to fix the problem. I called them asking them to refund me at least HALF my money back. My husband is going throu... read more

Gabriel C. 

on Yelp

a year ago

Horrible experience with Capps. My HOA hired them for a rodding and that alone took an entire weekend which means they got to bill an insane amount for a rodding. Be careful and look elsewhere before deciding on them. Will not recommend or use them ever again. After they finished i had stained baseboards my stairs were scratched up my yard was destroyed and im pretty sure they broke the seal under my toilet. 

Nancy E. 

on Yelp

2 years ago

After using Capps in the past for an ejector pump, I called them when I had no running water in my master bathroom. I assumed it was a frozen pipe due to the very cold weather. (I was correct.) While I very much appreciated that they were able to send a repairman within a few hours, I am still reeling from the amount that I was charged. I was told they were only servicing emergencies that day and emergency prices were in effect. I felt I had no recourse but to pay the extremely high price. BTW, it was on 12/23, not a h... read more

Jared W. 

on Yelp

2 years ago

We called the Capps team about an irrigation pump leak in our basement that needed urgent attention. They scheduled an appointment 3 hours out only to tell us once arriving that they do not service irrigation pumps since they are not connected to drinking water or sewage (untrue, as they are connected for our home). Another plumber was able to come out and fix the leak shortly thereafter and informed us that any plumber would be licensed to fix the issue. We paid Capps $81 for the 5 minute service call just to be told incorr... read more