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Central Ohio Endodontics
- Endodontists
- Worthington, OH
About this business
Location details
6827 N. High Street, 115, Worthington, OH, 43085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ive never had a provider not notify me that I was going to be out of network before. Costly mistake on my part that this office would do me the same curtesy. I provided my insurance information before hand-- so I went in expecting a much different bill than I got.
Business response:
Erica, We appreciate all feedback from our patients and take every review seriously. We are sorry to hear that you are disappointed with your visit. We understand your frustration and we apologize for any inconvenience you experienced. It is our policy to contact every patient a day before their appointment to update and inform you about your current insurance and out-of-pocket information. We did leave you a message on 1/24/2018 asking to contact us with your insurance and out-of-pocket information, but we did not hear bac... read more
I give COE an A+ on all counts! Katie, who scheduled my appointment, was pleasant, efficient and kind. Dr. Webster was on weekend call prior to my appointment and counseled me in pain management. Mickey, Dr. Arens' assistant, reassured this nervous patient through the procedure. Dr. Arens was great...even called me the next day to check on my progress. I could not have asked for a better experience. Thank you all!
Business response:
Thank you, Deborah. We are so happy to hear you'd give us an A+!
Everyone was very nice. The procedure was painless. They were very patient and were happy to answer all my questions.
Business response:
Thank you, Shirley! It's great to hear you had no pain!
I had never had a root canal performed before so I was a bit nervous. Dr Smith, with his very personable manner very quickly calmed me down. He took time and explained everything he was going to do and what I was going to feel so nothing was a surprise. It really helped me relax knowing ahead of time what was going to happen. He listened to my concerns and answered all my questions. He and his assistant worked as a real pro team. They also played excellent music while I was in there :-) !!
Business response:
Thank you, Jim. We are so happy to hear you felt at ease and well-informed during your procedure. And we're glad you liked our music!
Dr. Smith performed a root canal and he was professional; the office staff accommodated my concerns and made sure that I was comfortable. Furthermore, Dr. Smith called me at home to check on my healing progress, which was a great touch.
Business response:
Thank you, Franco! We are so glad that we could help you feel comfortable and you enjoyed your experience!
Dr. Smith was wonderful. He was so very professional and friendly. He explained everything to me during the procedure. He even made a follow up telephone call to me to make sure that I was doing okay. In addition, the receptionists in this office are exceptional!
Business response:
Thank you for your review, Amy. We are so glad you enjoyed your experience with us!
Dr. Steven Smith is absolutely excellent! Unfortunately, I have had to have several root canals and he is superb at this procedure. Not only is he highly experienced, he anticipates anything that may or may not occur after the procedure. The care he takes and his expertise makes you feel totally comfortable and safe. I had no pain and no problems!!!! Thank you Dr. Smith!
Business response:
Thank you, Juliann! We are so glad you have had great experiences with your root canals at our office. It's great to hear you feel comfortable and your procedure was pain-free!
Steven Smith has done both of my root canal procedures and I am more that satisfied with his performance. He is gentle, kind and thorough. He also can give you the Novocain shot (s) and you do not feel the prick. I was in and out within an hour. I will not hesitate to recommend your group.
Business response:
Thank you for your review, Donna. We are so glad you have been satisfied with our service and you didn't feel pain during your Novocain shots! We appreciate your recommendation!
This was my first experience with Central Ohio Endodontics, and it was absolutely the right choice. Dr. Arens provided my root canal treatment, and I was comfortable throughout it and felt no pain at all. Currently, I am two days out of the procedure, and I still have felt zero pain. I would recommend Central Ohio Endodontics to any person seeking a root canal treatment.
Business response:
Thank you for your review, Logan. We are so glad you enjoyed your visit with Dr. Arens and you didn't feel any pain. That is our goal!
Frequently asked questions about Central Ohio Endodontics
How is Central Ohio Endodontics rated?
Central Ohio Endodontics has a 4.8 star rating with 471 reviews.
When is Central Ohio Endodontics open?
Central Ohio Endodontics is open now. It will close at 5:00 p.m.