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Feazel
- Roofing
- Parma, OH
About this business
Feazel is your trusted partner for top-notch home improvement services, including roofing, solar, siding, gutters, and more. Since 1988, Feazel has been committed to excellence in craftsmanship and customer satisfaction. Our Cleveland team brings years of experience and a personalized approach to ensure your home improvement projects are completed to the highest standards. Whether you need a small repair or a full-scale roof replacement, our skilled professionals are dedicated to enhancing the durability, energy efficiency, ... read more
Location details
1270 Corporate Dr, Parma, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Crew did an outstanding job keeping the yard and flower beds clean and intact. Roof looks great and keeps the elements out. Communication was great and all questions promptly answered. Would recommend
Business response:
Thank you for your review! We're thrilled to hear that our crew did an outstanding job and that you're happy with the communication and results. We appreciate your recommendation. Your friends at Feazel.
The crew arrived early, even before sun up and were ready to go. They worked only taking one break and finished in the afternoon. They were courteous and went about their job. They did a great job on the install and clean up.!! It looks perfect!!
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Feazel.
You did a good job replacing my roof and t he people who worked for y’all did a good job also. I really appreciate that you gave me a chance to make the final payments. Thank you
Business response:
We are glad you've enjoyed your time with our team. Thanks for choosing us! Your friends at Feazel.
Service was fast and accommodating in getting the job completed.
Business response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community. Your friends at Feazel.
The actual work performed seemed to be according to standards. The only issues I had was the lack of communication throughout the process. Lastly, I didn’t received any communication when and how to pay the final bill. I had to call your billing department to inquire.
Business response:
Thank you for providing your feedback and letting us know about this issue. We will make sure that the appropriate department is addressed about the necessity of thorough communication. Again, our sincerest apologies and we do appreciate your business.
Did a great job
Business response:
Thank you for your review and we appreciate your business. Your friends at Feazel.
Very professional from day one I contacted them. Did our roof in a few hours and the clean up process was outstanding. Frank butts was our salesman and the process with him was great. He’s one of the best.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel.
I need to go back and take a look, b Lay down, ut I’m pleased with how things were cleaned up roof looks great and the timing was helpful. Sort of an emergency replacement after leakage I’m grateful.
Business response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. Your friends at Feazel.
Overall evaluation and opinion of the roofing job I feel was very good. With my different type of rough, it took longer than anticipated but I am very happy with the results and the workmanship done. As far as the gutter guards that were put on, I would rate that whole system a two or three. it took forever to get the gutter replacements installed, and as a result debris went down into the gutter lines and created back up issues for me. The communication of when they would be arriving was less than stellar, and the crew was ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Lori. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. This will be brought to the General Managers attention to ensure that this concern may be addressed. Again, many thanks for your review. Your friends at Feazel.
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.9 star rating with 236 reviews.
When is Feazel open?
Feazel is closed now. It will open on Monday at 8:00 a.m.