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Feazel
- Roofing
- dayton, OH
About this business
Location details
1395 Research Park Dr, dayton, OH, 45432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Up front support helping work with insurance was super.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel.
Quality, looks nice, done quickly, project manager seemed to be a bit uninvolved
Feazel fixes my problem. Appreciated the professional, efficient service
Business response:
Dear Judi, Greetings! Thank you for taking the time to leave us a wonderful review. We are pleased to hear that Feazel was able to effectively address and resolve your problem. Our team strives to provide professional and efficient service to all our valued customers. If you have any further concerns or questions, please feel free to reach out to us at (937) 431-7663. We are here to assist you. Thank you once again for choosing Feazel!
Working with Feazel through our insurance was an extremely positive experience until it came to the final billing. Wes Bouillon was professional and responsive and prompt. The communication with him and our insurance was top notch. We were not present at the time the work was done, but had picture and text updates throughout. The site manager (sorry I don’t remember his name) continued to make sure we were satisfied. I was not happy with the delay in billing. I requested it be processed timely since we were selling the hous... read more
Business response:
Dear Ronda, Thank you for taking the time to share your feedback on your experience with Feazel. We appreciate your kind words about our team's professionalism and responsiveness throughout the process. We apologize for any inconvenience caused by the delay in billing and the error in the billing address. We understand your frustration and we will certainly take your feedback into consideration in order to improve our billing processes. Please feel free to reach out to us at (937) 431-7663 if you would like to discuss this ... read more
I found this company to be very professional and did an outstanding job.
Business response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again. Your friends at Feazel.
I was very satisfied with the roof replacement.
Business response:
We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community. Your friends at Feazel.
Had trouble with our bill for work done on our flashing. The original bill stated that we were having a roof replaced. So the used the 1200.00 toward a down payment for a new roof. Instead of issuing a bill for the flashing word do. Can’t remember the person I talked to in billing but she resolved the problem for us. She was very easy to work with.
Business response:
Thank you so much and we are happy to hear that the miscommunication with your invoice was resolved promptly. Thank you for your business. Your friends at Feazel.
Austin and Kenneth were awesome with their communication and customer service. I would prefer a quality manager do the finished product review. I do not have the slighest idea of what to look for. I also would have liked the before and after pictures for the next owner. Austin took care of all the headache of dealing with insurance company that I did not have the background to do.
Business response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon. Your friends at Feazel Roofing.
Honest people and reasonable prices. Job was accomplished very well.
Business response:
Thank you Mr. & Mrs. Cartwright for your 5 Star review. We appreciate you taking the time to share your experience with us and the community. Your friends at Feazel.
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.5 star rating with 204 reviews.
When is Feazel open?
Feazel is closed now. It will open tomorrow at 8:00 a.m.