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Feazel

4.6
  • Home Services
  • Westerville, OH

About this business

Home ServicesChimney SweepsInsulation Installation

Location details

5855 Chandler Ct, Westerville, OH, 43082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.64,092 reviews
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Cheron G.'s profile image
Cheron G. 
2 years ago

The team was responsive from my initial request for a quote, even answering my questions outside of normal bushes hours. I was guided along the way from submitting a request to completion of the final payment. My new roof looks amazing and I would recommend Feazel. 

Business response:

We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us. Your friends at Feazel. 

Andrew W.'s profile image
Andrew W. 
2 years ago

Good job jixingneverything. Could have used a little bit better communication as far as scheduling, quoting, and billing 

Business response:

Greetings Andrew, Thank you for taking the time to leave a review for Feazel. We appreciate your feedback and are glad to hear that you were satisfied with the job we did. We apologize if there was any miscommunication regarding scheduling, quoting, and billing. We value your input and will certainly work on improving these areas to ensure a better experience for our customers in the future. If you have any further concerns or questions, please don't hesitate to reach out to us at (984) 377-7663. Thank you once again ... read more

Bryan L.'s profile image
Bryan L. 
2 years ago

Appreciate the top level customer service. Brian Jaeger explained each step and the why. 

Business response:

Greetings Bryan, Thank you so much for taking the time to share your positive experience with Feazel! We greatly appreciate your feedback and are delighted to hear that you found our customer service to be of top level. Brian Jaeger is an invaluable member of our team and it's wonderful to know that he took the time to explain each step and the reasoning behind it. If you ever have any further questions or require assistance, please don't hesitate to reach out to us at (984) 377-7663. We're always here to help! Warm regar... read more

Ryan M.'s profile image
Ryan M. 
2 years ago

Easy to work with. Got the whole roof done in less than 4 hours. Super pleased with my experience. 

Business response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel. 

Ron R.'s profile image
Ron R. 
2 years ago

Brian Jaeger was great to work with. The crew showed up early, stayed late and exceeded all of my expectations. Really appreciate the care and attention to detail. Communication was excellent as well. 

Business response:

Hello Ron, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that Brian Jaeger and our crew went above and beyond to meet and exceed your expectations. We understand the importance of attention to detail and excellent communication, so we're glad this was reflected in our service. If you ever have any further questions or need assistance, please don't hesitate to reach out to us at (984) 377-7663. We truly appreciate your support and look forward to serving you again in the future. ... read more

John A.'s profile image
John A. 
2 years ago

Brian Jaeger serviced my skylight to make sure the interior trim looked correct. He and his crew did a great job. 

Marion F.'s profile image
Marion F. 
2 years ago

It was a pleasure to work with John. Very responsive The foreman Steven was also so great to work with The crew was super efficient and despite the heat they were able to complete the job in just one day Feazel is really a terrific company for the job 

Business response:

Hello Marion, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had such a positive experience working with John and our team at Feazel. We pride ourselves on being responsive and efficient, even in challenging conditions. We truly appreciate your kind words and the rating of 5 stars. It means a lot to us that you were satisfied with the level of service provided by our foreman Steven and the entire crew. If you have any further roofing needs in the future, please do... read more

James S.'s profile image
James S. 
2 years ago

Brian Jaeger was my project manager and Brayan Ramirez was my sales rep, and they have been very supportive and professional. I’ve never seen a company help a customer work with their insurance company to ensure we get exactly what is needed. Both highly satisfied and will recommend. 

Business response:

Greetings James, Thank you for taking the time to share your positive experience with our team. We are delighted to hear that Brian Jaeger and Brayan Ramirez were able to provide you with the support and professionalism you needed throughout your project. At Feazel, we pride ourselves in assisting our customers in navigating the often complicated process of working with insurance companies. Our goal is to ensure that you receive the precise support and coverage you require. We greatly appreciate your recommendation and are... read more

Anupam M.'s profile image
Anupam M. 
2 years ago

Brian Jaeger is great project manager. He made sure work is completed to my satisfaction. He answered all my questions and addressed all my concerns. I will give him five star rating and highly recommend him. 

Business response:

Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon. Your friends at Feazel. 

Frequently asked questions about Feazel

How is Feazel rated?

Feazel has a 4.6 star rating with 4,092 reviews. 

When is Feazel open?

Feazel is closed now. It will open tomorrow at 9:00 a.m.