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Feazel
- Home Services
- Westerville, OH
About this business
Ask us about our Price Match Guarantee and the industry's best roofing warranty. Specializing in residential and commercial exteriors, Feazel offers high-value solutions for roofing, windows, siding, gutters, chimneys, skylights and more. Maintaining an honorable reputation throughout central Ohio for the past 25 years, Feazel strives to serve clients on a personal and professional level. Whether your home or business is in need of roofing repair, or you are exploring options for a complete remodel, you can count on Feazel t... read more
Location details
5855 Chandler Ct, Westerville, OH, 43082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our story with Feazel has a no good start but a good ending. We had a very small leak and called Feazel to have a look. The salesperson who came here at the beginning was lack of experience and not professional. Something unexpected happened during his first visit. And also the leak got worse after his repair. I called Feazel a couple of times later requested to send a more experienced roofer to my house to repair the leak. Fortunately, Feazel sent Tyler Shinn to our house. He is very good and he takes care of almost everyth... read more
Business response:
Hello Junyu, Thank you for sharing your experience with Feazel. We sincerely apologize for the initial lack of experience and professionalism exhibited by our salesperson. We understand how frustrating this must have been for you. However, we greatly appreciate your patience and giving us the opportunity to make it right. We are thrilled to hear that Tyler Shinn was able to provide you with the service and expertise you deserved. We pride ourselves on our team's dedication to ensuring customer satisfaction, and it's wonde... read more
Quality, looks nice, done quickly, project manager seemed to be a bit uninvolved
Working with Tim was a very positive experience, no pressure, answered my many questions, gave me a fair repair price and in a timely manner, making payments was easy and office staff was always very nice and the roofer was nice, answered my questions, did a great job, no mess, and was done in timely matter, thanks so much for making a situation that was stressful to me (having a damaged roof) seem easy and uncomplicated
Business response:
Hello Kristy, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that working with Tim and our team at Feazel was a stress-free and enjoyable experience. We understand how important it is to have your questions answered and receive fair pricing for your roof repair. We're glad to know that Tim provided excellent customer service and ensured everything was taken care of in a timely manner. Our office staff and roofers take pride in delivering top-notch service, and we're deligh... read more
Fantastic from start to finish ~ Highly Recommend!
Business response:
Greetings Jay, Thank you so much for your amazing review of Feazel! We are delighted to hear that you had a fantastic experience with our company from start to finish. It's even more rewarding to know that you highly recommend our services. At Feazel, we strive to provide exceptional service and outstanding results, so your positive feedback truly means a lot to us. We are committed to ensuring our customers' satisfaction and your review reassures us that we are on the right track. If you ever have any further roofing nee... read more
Everything done was professional and on time
Business response:
Greetings Sharon, Thank you for taking the time to leave a review for Feazel! We greatly appreciate your feedback. It's wonderful to hear that our team provided you with a professional and prompt service experience. Your satisfaction is our top priority, and we're glad we were able to meet your expectations. If you ever need any roofing assistance in the future, please don't hesitate to reach out to us at (513) 433-2935. Kind regards, The Feazel Team
Feazel fixes my problem. Appreciated the professional, efficient service
Business response:
Dear Judi, Greetings! Thank you for taking the time to leave us a wonderful review. We are pleased to hear that Feazel was able to effectively address and resolve your problem. Our team strives to provide professional and efficient service to all our valued customers. If you have any further concerns or questions, please feel free to reach out to us at (937) 431-7663. We are here to assist you. Thank you once again for choosing Feazel!
Working with Feazel through our insurance was an extremely positive experience until it came to the final billing. Wes Bouillon was professional and responsive and prompt. The communication with him and our insurance was top notch. We were not present at the time the work was done, but had picture and text updates throughout. The site manager (sorry I don’t remember his name) continued to make sure we were satisfied. I was not happy with the delay in billing. I requested it be processed timely since we were selling the hous... read more
Business response:
Dear Ronda, Thank you for taking the time to share your feedback on your experience with Feazel. We appreciate your kind words about our team's professionalism and responsiveness throughout the process. We apologize for any inconvenience caused by the delay in billing and the error in the billing address. We understand your frustration and we will certainly take your feedback into consideration in order to improve our billing processes. Please feel free to reach out to us at (937) 431-7663 if you would like to discuss this ... read more
Brian Jaeger was a pleasure to work with as project supervisor. He answered all questions and went above and beyond.
Business response:
Greetings Andrew, Thank you for taking the time to share your experience with us. We are thrilled to hear that Brian Jaeger provided exceptional service and went above and beyond to ensure your satisfaction. We greatly appreciate your kind words. If you have any further questions or need assistance in the future, please do not hesitate to contact us at (984) 377-7663. We value your business and look forward to serving you again. Best regards, The Feazel Team
Great communication, start to finish that clarified expectations and simplified the process. Brian Jaeger was terrific.
Business response:
Greetings Keith, Thank you for taking the time to leave us a review! We greatly appreciate your kind words and are thrilled to hear that your experience with Feazel and Brian Jaeger was excellent. We pride ourselves on providing clear communication and simplifying the process for our valued customers like you. If you have any further roofing needs or if there's anything else we can assist you with, please don't hesitate to reach out to us at (984) 377-7663. We are always here to help. Thank you for choosing Feazel and for... read more
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.9 star rating with 3,511 reviews.
When is Feazel open?
Feazel is closed now. It will open tomorrow at 9:00 a.m.