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Feazel
- Knoxville, TN
About this business
Location details
4315 Kingston Pike, Ste 39, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had the pleasure of working with Kearns Brothers on a roof replacement project, and I couldn't be more satisfied. ***, the project manager, was exceptional throughout the entire process. His professionalism, knowledge, and attention to detail made the experience stress-free. **************** was efficient and did an outstanding job cleaning up and overall. I highly recommend!
Business response:
Thank you so much for your review! We greatly appreciate you taking the time to share your experience with us and the community. Your friends at Kearns Brothers.
The experience was great from beginning to end. They communicated well with me and my insurance company. They suggested “eye brow vents “ in the roof to improve airflow and keep the house cooler in the summer. The supervisor and crew kept me informed. They stayed until 8:00 pm to clean up everything including renegade nails with huge magnet rollers. Excellent job.
Business response:
We greatly appreciate your detailed review. It was our pleasure working with you. Your friends at Feazel.
I had a very positive experience with Feazel Roofing from sales to final invoicing. My roof was installed while I was on vacation. My neighbor and my daughter reported on well organized installation and cleanup. The job supervisor contacted me via text when a problem was encountered and it was handled in a professional and satisfying way. Even the accounting department inquired about satisfaction before sending the final invoice. Everyone I dealt with was concerned with providing good product and good service.
Business response:
Thank you so much for taking the time to write a detailed review. We greatly appreciate your business. Your friends at Feazel.
A really great company to work with from start to finish. The quote was spot on, worked well with the insurance company, came out when they were supposed to, did the work, followed up to be sure everything was as expected, even took a little extra to make sure everything was right. Would definitely recommend Kearns.
Business response:
Thank you so much for taking the time to share your experience with us. It was a pleasure working with you. Your friends at Kearns Brothers.
From getting the initial quote to clean-up, the Kearns Brothers crew did an outstanding job. Couldn't be more 0leased with the results.
Business response:
We appreciate the time you took to share your experience with us and the community. Your friends at Kearns Brothers.
I was very pleased with my new roof and gutters. They did a great job and were very professional during the process. I would highly recommend them to my family and friends.
Business response:
We are glad you've enjoyed your time with our team. Thanks for choosing us! Your friends at Feazel.
They were professional and finished in the time they quoted.
Business response:
Thank you so much for your review and sharing your experience with us and the community. Your friends at Kearns Brothers.
They were quick, professional and responsive. They worked with my insurance company and handled most of the claims process.
Business response:
Thank you for your kind review. We are dedicated to our customer experience and appreciate you sharing yours. Your friends at Kearns Brothers.
Contracted for new roof, gutters, and gutter guards in late march…. Sales person said it would be about 4 weeks. We gave him a deposit of $4500 ( a check).. after 5 weeks, I contacted them to see where we were at? I had to make repeated attempts to get answer. Finally in June, we received a new roof..(installation crew did a great job). After 3 weeks or so, I had to contact them again…( where are the gutters and down spouts?)… That took about 4 weeks. It’s as if they lost our order on multiple occasions. The most frustrating... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please know that a member from our team will be reaching out to you to discuss this further. Again, thank you for sharing your experience and look forward to hearing from someone soon.
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.7 star rating with 243 reviews.
When is Feazel open?
Feazel is closed now. It will open on Monday at 9:00 a.m.