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Fixari Family Dental - Lewis Center
- Dental
- Lewis Center, OH
About this business
Location details
8300 Orange Centre Dr, Lewis Center, OH, 43035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Stop encouraging a possible Covid 19 patient to come into the office to avoid a 80.00 fee. No one should be charged 80.00 because they arent feeling well. Especially if they have Covid 19 symptoms. I cant even go to work with Covid 19 sx . But you charge people 80.00 .So I asked the mgr if he wants people coming in there with Covid symptoms and he said no but still charging me 80.00. Ridiculous! I will report to the news and to the State attorney general when I recieve the bill.
Business response:
Hi, Crimson. We’re glad we were able to speak with you about this situation and waive your cancellation fee. We have strict COVID-19 protocols in place to protect our patients and team members & ask all patients who are experiencing symptoms to reschedule their appointment. We apologize for the miscommunication and hope you feel better. Sincerely, Fixari Family Dental
Because I questioned a billing error on your part, and your complete incompadant staff, you cut me off from fixing these POS dentures from actually fitting you throw up a certified letter from further contact. Stay away from these hacks. Completely inexperienced. Extremely disappointed with the people who deal with day to day operations. Very disrespectful. Completely lacking in any knowledge of insurance or their ability to lie about it.
The Dentist’s are great but some of the office staff aren’t helpful at all. I have been going for several years and lately have been having a bad experience. This office referred me to a Periodontist for the problems I was experiencing. In the last few weeks I have been asking the office staff to send my X rays to the Periodontist they referred me to . I thought it was a reasonable request but apparently not. I got a run around for 2 weeks. The office wanted me to do all the work. After 2-21/2 weeks I finally had to go in an... read more
Business response:
Hi, Debbie. We appreciate you taking the time to speak with us over the phone about your experience. We hold our team members to the highest standard of service in our office by handling all patient affairs and paperwork to eliminate additional stress. We are so glad you have received exceptional dental care from our doctors. Thank you for expressing your concerns with our team, your feedback has been extremely valuable. If there is anything else we can help you with, please don't hesitate to give us a call. Sincerely, Your... read more
I WILL NOT BE RETURNING.... MAKE SURE YOU KNOW WHAT YOU'LL BE CHARGED UP-FRONT! Fixari told me what it cost for the work I was having done based on my insurance and I set up a payment plan. When I called to make a payment, the person told me I owed over $900 more than they originally told me. I complained and said how can I owe so much more? They told me the original amount I was told was just an estimate.... I will not be returning because I can't afford another "estimate" almost $1000 off. They're definitely bad at e... read more
Business response:
Hi, Rebecca! We appreciate you sharing your experience with us. We never want any of our patients to feel blindsided by their invoice which is why we are 100% transparent about all treatment plans and service costs before the scheduled appointment. We strive to provide excellent service to each one of our patients and would like to speak with you further about your experience. At a time that is convenient for you, please give us a call at (614) 368-9884.
worst excuse for a dentist office I ever ben to.i paid them almost 2700 to have some work done it was the worst thing I ever had done the partial is garbage and all they wanna do is tell u oh well.had a crown put in and it does not match my original tooth at all.then after several months of them attempting to force this thing to fit instead of making a new 1 they ask me if I wanna settle up my bill of 668 I asked for what told her I paid it in full before having work done and the girl at the desk on Kimberly parkways says oh... read more
Business response:
Scott, We are sorry that you are not pleased with our service in any way. We truly want to help every patient have a great experience with our office and have their best interests in mind at all times. We strive to make the billing process as simple and stress-free as possible for our patients and are always happy to discuss any questions or concerns they have about any charges due. We wish you the best and hope you find the right dental care that meets your needs. Sincerely, Your Fixari Family Dental Team
I had been a patient w the Fixaris for 27 years and have decided to seek a new dentist due to the horrific experience I have had with their billing dept. I had not been to the office for over 9 months and receive a $800.00 bill. I have insurance and immediately start leaving messages asking what the invoice was for and no one returned calls. I finally was able to talk to Brittany twice who assured me I would receive an itemized billing statement and needless to say that never came....several calls and messages later I reach... read more
I have never had someone be so politely rude to me before, especially in a professional setting. My son has autism and was having a tough time with his sealants. After completing the first two with quite a bit of crying, we were asked if it would be best to reschedule. When I declined, feeling pretty sure I could get him to calm and get through it, we were basically told we needed to come back when there weren’t other patients around. So sorry that his sensory issues and anxiety were unpleasant for your perfect little enviro... read more
The dentist and dental assistances all do an outstanding job. I grew frustrated with the staff in the office who failed to return my phone call for weeks (4+ to be exact) to answer my questions about the cost of service and insurance. That was very disappointing to me because I otherwise did enjoy my experience with them.
Business response:
Kesh, Thank you for your feedback. We are sorry to hear you are disappointed in our service in any way. We would love to talk with you over the phone to discuss your concerns. We left you a voicemail message and would love if you could return our call at your convenience. We look forward to speaking with you! Sincerely, Your Fixari Family Dental Team
Frequently asked questions about Fixari Family Dental - Lewis Center
How is Fixari Family Dental - Lewis Center rated?
Fixari Family Dental - Lewis Center has a 4.6 star rating with 734 reviews.
When is Fixari Family Dental - Lewis Center open?
Fixari Family Dental - Lewis Center is closed now. It will open tomorrow at 7:00 a.m.