This profile has been claimed by the business owner or representative.
653 McCorkle Blvd, Unit M, Westerville, OH, 43082, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We love them!! The crew was superb did a fantastic job we had heavy rains the day after and wow they work great we highly recommend them, I no longer have to worry about cleaning my gutters out my gutters again Thank you so much K Guard Leaf Free System
Don't try calling K-Guard if you have a warranty issue. From the chat service to the web page itself, I tried three phone numbers, called a total of 10 times, and got disconnected each time. Why list a phone number if you have no intention on answering your customers?
Business response:
We value your feedback and appreciated the opportunity to further discuss it with you. Thank you for sharing your experience with our team.
We purchased our KGuard system last summer. This could be a fantastic thing but it has been awful. The installation looks bad, (of course they knew what they were doing). We had constant major icicles every time it snowed, they added a heat line that was NOT installed properly, and the constant creaking and popping is about to drive us nuts! As much as this cost us you'd think it would be better. We gave up after the 'owner' brought a second crew over to 'fix' the problems. I guess we should be happy that at least it sort ... read more
Business response:
Vickie, Thank you for taking the time to write a review. Customer service is our number one priority, and we'd like to learn more about this experience. If possible, please take a few photos of the installation for our reference, and give us a call at your earliest convenience at (614) 957-1361.
Overall ok with KGuard....Covers the gutters, For the big speech about being #1 for customers...if I would do it again, I would look at he reviews... I found WAY too many screws and left over materials in my flower bed and in my yard...AND NO CALL too see how it is going!!!! Follow through should be a HUGE DEAL!!!! Clean up was not impressed, my tree guy did a better job!!! Call your customers back once you hooked them on the line!!!!
Business response:
Thank you for reaching out. We are sorry to hear that your K-Guard Gutters have not met your expectations. At a time that is convenient to you, please either email info@kguard.com or call 614-350-3361 to speak directly with a K-Guard service member. - K-Guard Leaf Free Gutters
The salesman who visited talked dirty. The day the gutters were installed, when they were done, THEN they said "we need to let you know they will ice up" and had me sign a paper. Right now, I have large icicles forming, don't see any on my neighbors' homes. When it rains a place in front of the house and one in the back of the house gush very hard with water. I think I could have picked a better brand, this was quite an expensive purchase.
Business response:
Hello, Eva. Thank you for sharing your feedback with us. We hold our team members to high standards and strive to provide top-quality service. We would love to know more specific information about your experience with one of our K-Guard dealers so we can remedy your situation. At a time convenient for you, please email us at info@kguard.com and let us know who it was that did your original install. We have reached out to you, as well. Sincerely, Your K-Guard Leaf Free Gutter System Team.
When they installed the top of the gutter and pieced it together, they left a thin line and when the sun shines on the silver end streak showing it actually looks like it is an inch wide. K guard was installed here before and I never had this problem. I don't know if they were suppose to paint that end or not. I called and complained but have had no feedback.
Business response:
Hello, Brenda! Thank you for sharing your experience with us. Customer satisfaction is our number one priority. We've reached out to you about your issues with your gutter system and would appreciate the opportunity to discuss your experience. Sincerely, Your K-Guard Leaf Free Gutter System Team
Terrible experience with K Guard Gutters. They keep clogging and plants even grow out of them. The K Guard owner and GM just keep shifting the angle of the gutters so now they look funny and the tree debris clogs the down spouts....They don't care at K Guard. They won't even keep to their warranty and refuse to come out to clean them. If you care about the investment you put into your home....DON'T BUY K GUARD GUARD GUTTER SYSTEM!!!!!
Business response:
Hello, Carl. We've reached out to you about your issues with your gutter system and would appreciate the opportunity to discuss your experience. Customer satisfaction is our number one priority. Sincerely, Your K-Guard Leaf Free Gutter System Team
I had kguard installed on my home. About eight months later I had a problem with them. I called them and they said they would come out and look at it and it would cost $325. Screw this company. They are HORRIBLE!!! I wouldn't buy a gumball from them.They take the money and run.
Business response:
Hi, Christine, customer satisfaction is our number one priority. One of our K-Guard representatives will be in touch with you shortly. We look forward to speaking with you. Sincerely, Your K-Guard Leaf Free Gutter System Team
I had kguard installed on my home. About eight months later I had a problem with them. I called them and they said they would come out and look at it and it would cost $325. Screw this company. They are HORRIBLE!!! I wouldn't buy a gumball from them.They take the money and run.
Business response:
Hi, Christine, customer satisfaction is our number one priority. One of our K-Guard representatives will be in touch with you shortly. We look forward to speaking with you. Sincerely, Your K-Guard Leaf Free Gutter System Team
K-Guard Leaf Free Gutter System has a 3.9 star rating with 104 reviews.
K-Guard Leaf Free Gutter System is closed now. It will open at 8:00 a.m.