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Kearns Brothers
- Roofing
- Livonia, MI
About this business
Location details
30999 Industrial Rd., Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Jason the PM and Chavez and his crew arrived right on time. Started working and worked so hard all day . Jason kept us posted with a ton of photos as the roof progressed ! That was so helpful ! The crew , when finished did an amazing job cleaning everything up. The roof and the experience with Kearns was just wonderful!
Business response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon. Your friends at Kearns Brothers.
Oz and Jason were great
Business response:
Hello Turner, Thank you for taking the time to leave us a fantastic 5-star review! We greatly appreciate your support and are pleased to hear that Oz and Jason provided you with an excellent experience. If you ever need further assistance or have any questions, please don't hesitate to reach out to us at (888) 355-6700. Thank you again for choosing Kearns Brothers. Have a wonderful day! Best regards, Kearns Brothers Roofing
Fast, enthusiastic, timely Always kept me informed
Business response:
Greetings Turner, Thank you for taking the time to leave such a positive review of Kearns Brothers! We are delighted to hear that you found our team to be fast, enthusiastic, and timely throughout your experience. Keeping our customers well-informed is a top priority for us, and we are glad that we were able to meet your expectations. If you have any future needs or require further assistance, please don't hesitate to reach out to us at (888) 355-6700. We appreciate your support and look forward to serving you again in the... read more
Scratched up gutters, tar products stuck all over driveway, and a painful long process, to find out the reason was because you guys were tying to get money out of the insurance company …., you should have never had my claim # , but I gave the original estimate to the sales guy for ease of an estimate ( no measuring etc. ) pretty crummy! …. Then you tried to bill me for the permit that AAA paid for. Furthermore I had the permit fee refunded to Kearns when talking to the township. I’ lol bet it didn’t find its way back to AAA.... read more
Business response:
Hello Greg, Thank you for leaving a review and bringing these concerns to our attention. We sincerely apologize for any inconvenience or frustration you experienced during your interaction with Kearns Brothers. We strive to provide excellent service to all of our customers and are disappointed to hear that we did not meet your expectations. We understand that the scratched gutters and tar on your driveway were unsightly, and we apologize for any inconvenience caused. It is our goal to ensure that our work is carried out wi... read more
They are not interested in doing a small roof repair! It is tear off half your roof or nothing. Sleazy sales practices, selling you a solution that is not what you need, and exaggerating the need for a whole new roof.
I had been going round and round with Gary Kearns about a problem we are having with our floor in our kitchen! He and his brother strung me along about the floor! Finally after several mths Gary told me he had no available manpower to replace the damanaged tiles! I repeatedly called to find out what I could do! Gary then gave me the name of the distributer and I filed a claim and was awarded compensation from CONGOLIUM through the distributor! I received 1 box of the tiles after hounding Gary Kearns about placeing an ord... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Kathleen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 355-6700 and we'd be happy to help you out. Cheers, Kearns Brothers Roofing Dearborn
Frequently asked questions about Kearns Brothers
How is Kearns Brothers rated?
Kearns Brothers has a 4.7 star rating with 1,078 reviews.
When is Kearns Brothers open?
Kearns Brothers is closed now. It will open at 8:00 a.m.