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Northwest Dental Specialists

4.8
  • Mt Prospect, IL

Location details

1000 E Northwest Hwy, Mt Prospect, IL, 60056, United States

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WeekdayScheduleStatus
Mon08:30 a.m. to 5:00 p.m.
Tue08:30 a.m. to 5:00 p.m.
Wed08:30 a.m. to 5:00 p.m.
Thu08:30 a.m. to 5:00 p.m.
Fri08:30 a.m. to 5:00 p.m.
Sat08:30 a.m. to 12:00 p.m.
SunClosed
4.8784 reviews
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John W.'s profile image
John W. 
3 years ago

Very friendly and competent. Results have been excellent, as always. 

Business response:

Thank you! Please take care and be safe until we see you again!  

Laura F.'s profile image
Laura F. 
3 years ago

They got me fast and they fixed the problem and my tooth is doing fine 

Business response:

We are so happy that you had a wonderful time visiting. Thank you!  

Carmel S.'s profile image
Carmel S. 
2 weeks ago

I was very disappointed with my recent experience at this office. When I arrived for my child’s appointment, I was unexpectedly told that I needed to pay $500 upfront or we would not even be seen for the consultation. This felt like being ambushed, especially since I have three children and need to plan financially. A couple of years ago, when my oldest daughter needed a root canal, the process was very different. We received a referral, scheduled a consultation, were told the cost, and then made arrangements to pay befor... read more

Business response:

Thank you for sharing a detailed review. We understand that families value clear communication regarding scheduling, treatment expectations, and financial policies. Our office follows specific guidelines for consultations and payment procedures, and it is always our goal to ensure these are explained thoroughly in advance. We encourage anyone with questions about appointment requirements, costs, or financing options to contact the office directly so our team can provide clarification and support. Sincerely, The Northwest Den... read more

Tracy's profile image
Tracy 
a month ago

Horrible. My tongue is getting scraped up because the temporary crown placed Friday is way too high and sharp. My tongue gets scratched every time i eat, drink, or drink or speak. 

Business response:

Thank you for sharing a review. We appreciate feedback so we can provide a positive experience at our practice. Discomfort or irritation after a dental procedure can sometimes occur if a temporary crown or restoration feels uneven or sharp. We encourage any patients experiencing pain or discomfort to please call the office directly for assistance. Sincerely, The Northwest Dental Specialists Team (847) 398-0404 

Patrice C.'s profile image
Patrice C. 
3 months ago

My appointment is in September, and you are sending both emails and texts asking me to review my services with you. I think this is beyond the pale. If you can't keep your social media under control so that is makes practical sense, such as asking AFTER I visit you, I hesitate to come to you at all. Please review your practices 

Business response:

Thank you for sharing a review! We check in with our patients regularly to ensure their previous appointments went well and to gather feedback about our care and services for their next visit. We apologize for any inconvenience and truly appreciate your support. Sincerely, The Northwest Dental Specialists Team (847) 398-0404 

Maria S.'s profile image
Maria S. 
3 months ago

Very engaging while there. Poor follow up. 

Business response:

Hi, thank you for taking the time to write a review. We're dedicated to supporting our patients every step of the way. We encourage anyone with questions or concerns to reach us directly by calling (847) 398-0404. Every experience matters to us! Sincerely, The Northwest Dental Specialists Team 

Andrew L.'s profile image
Andrew L. 
4 months ago

Ridiculously expensive set of x-rays, and didn’t solve my tooth problem. I paid the co-pay, and now you are hounding me for more co-pay. Thanks for nothing. 

Business response:

Thank you for taking the time to share your experience. We understand patients place trust in our team to provide high-quality oral health care and help make the process as smooth as possible. We are always available to discuss visit details and answer further questions by calling our office directly. Sincerely, The Northwest Dental Specialists Team (847) 398-0404 

Earle H.'s profile image
Earle H. 
4 months ago

Quick and easy 

Business response:

Thank you so much for letting us know how it went! 

Earle H.'s profile image
Earle H. 
5 months ago

Painless, prompt and no issues. 

Business response:

Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care. 

Frequently asked questions about Northwest Dental Specialists

How is Northwest Dental Specialists rated?

Northwest Dental Specialists has a 4.8 star rating with 784 reviews. 

When is Northwest Dental Specialists open?

Northwest Dental Specialists is closed now. It will open tomorrow at 8:30 a.m.