This profile has been claimed by the business owner or representative.
Northwest Dental Specialists
- Mt Prospect, IL
Location details
1000 E Northwest Hwy, Mt Prospect, IL, 60056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | 08:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Office staff and assistant Patty were super! Opportunity for improvement: very aggressive style of treatment. Came at me with this gun to numb my mouth, felt like a large needle, no mercy. Have sime compassion.Consider a topical to numb the area first. Also during an after treatment xray the front of my mouth was hit. I reported to the office. Very painful.
Business response:
Thank you for taking the time to leave a review. We appreciate all feedback and are grateful for the praise for our office team and assistant. Feedback reinforces our commitment to providing a safe, comfortable experience for patients. We encourage patients to let us know if there is anything we can do to enhance their experience. Please call our office with any further questions or concerns. Sincerely, The Northwest Dental Specialists Team (847) 823-4161
Everything went great. Everyone was wonderful EXCEPT for the loud, needy, older man who demanded the attention of the doctor during my procedure.
Business response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
Excellent treatment. Dr. Agassi is very skilled and took care of the sutures without causing pain.
Business response:
Thank you for your wonderful feedback. Dr. Agassi takes great pride in offering a treatment experience that combines his extensive expertise with a warm, welcoming approach. Patients can count on him to ensure they feel comfortable and well taken care of every step of the way!
Attention at reception, thoroughness and care of Dr.Atassi and assistants in examination and treatment
Business response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
.xxxxxxxxxxxx
Business response:
Our practice strives to provide an excellent experience for each patients. We appreciate the kind review!
Staff was great procedure went well but I am not happy that I was not told that my insurance would not cover of the bill a 100%. I think it is very important that someone explains upfront how much that insurance is going to cover. Thank you
Business response:
We truly appreciate the kind words about our staff. We aim for clarity about insurance coverage and costs and understand the importance of setting accurate expectations. We verify insurance coverage for each patient and have never seen an insurance policy cover our fee 100%. There is always some type of copayment. While coverage estimates are based on the information available, other issues such as pending claims can also skew coverage estimates. For further inquiries please call our office at (847) 823-4161. Sincerely, The... read more
The dentist was quick, kind and great at his job! The 3 rating is for the front desk and dental assistant who were rude and inconsiderate.
Business response:
Thank you for writing a review. We appreciate the kind words about our doctor. Our office is committed to maintaining high standards of professional service, and we value any insight that helps us exceed expectations during future visits. Thank you!
The dentist was great. He was friendly and explained everything well. Quick and painless procedure. His assistant was a bit curt.
Business response:
Thanks for taking the time to leave us a review. We highly value feedback from our patients, as it helps us improve our services and provide even better care. We are always looking for ways to enhance the patient experience and welcome any suggestions or recommendations. Don't hesitate to reach out to us at (847) 823-4161 if there is anything else we can assist you with. Thank you for choosing Northwest Endodontics!
Frequently asked questions about Northwest Dental Specialists
How is Northwest Dental Specialists rated?
Northwest Dental Specialists has a 4.8 star rating with 784 reviews.
When is Northwest Dental Specialists open?
Northwest Dental Specialists is closed now. It will open tomorrow at 8:30 a.m.