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Northwest Dental Specialists
- Mt Prospect, IL
Location details
1000 E Northwest Hwy, Mt Prospect, IL, 60056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | 08:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Continuing care is excellent. Facility is bright and clean. Staff very attentive and pleasant. Dr. Rojas explains process and answers any questions.
Business response:
Thank you for your valuable feedback. It’s our pleasure to help!
As always this office staff and Dr Rojas is great.
Business response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
p.s. I’m sorry I spelled Dr. Atassi’s name incorrectly in my prior review.
Business response:
We sincerely value your thoughtfulness in making the correction. Your attention to detail is appreciated.
I am a dental phobic. My experience with this clinic was truly exceptional. Dr. Atazzi and Patty were wonderful… professional, caring, and clearly highly skilled. The office staff were great also, successfully calming me on the first phone contact. I will recommend this practice to anyone who asks me for a referral.
Business response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
I was very disappointed with my recent experience at this office. When I arrived for my child’s appointment, I was unexpectedly told that I needed to pay $500 upfront or we would not even be seen for the consultation. This felt like being ambushed, especially since I have three children and need to plan financially. A couple of years ago, when my oldest daughter needed a root canal, the process was very different. We received a referral, scheduled a consultation, were told the cost, and then made arrangements to pay befor... read more
Business response:
Thank you for sharing a detailed review. We understand that families value clear communication regarding scheduling, treatment expectations, and financial policies. Our office follows specific guidelines for consultations and payment procedures, and it is always our goal to ensure these are explained thoroughly in advance. We encourage anyone with questions about appointment requirements, costs, or financing options to contact the office directly so our team can provide clarification and support. Sincerely, The Northwest Den... read more
Horrible. My tongue is getting scraped up because the temporary crown placed Friday is way too high and sharp. My tongue gets scratched every time i eat, drink, or drink or speak.
Business response:
Thank you for sharing a review. We appreciate feedback so we can provide a positive experience at our practice. Discomfort or irritation after a dental procedure can sometimes occur if a temporary crown or restoration feels uneven or sharp. We encourage any patients experiencing pain or discomfort to please call the office directly for assistance. Sincerely, The Northwest Dental Specialists Team (847) 398-0404
My appointment is in September, and you are sending both emails and texts asking me to review my services with you. I think this is beyond the pale. If you can't keep your social media under control so that is makes practical sense, such as asking AFTER I visit you, I hesitate to come to you at all. Please review your practices
Business response:
Thank you for sharing a review! We check in with our patients regularly to ensure their previous appointments went well and to gather feedback about our care and services for their next visit. We apologize for any inconvenience and truly appreciate your support. Sincerely, The Northwest Dental Specialists Team (847) 398-0404
Very engaging while there. Poor follow up.
Business response:
Hi, thank you for taking the time to write a review. We're dedicated to supporting our patients every step of the way. We encourage anyone with questions or concerns to reach us directly by calling (847) 398-0404. Every experience matters to us! Sincerely, The Northwest Dental Specialists Team
Ridiculously expensive set of x-rays, and didn’t solve my tooth problem. I paid the co-pay, and now you are hounding me for more co-pay. Thanks for nothing.
Business response:
Thank you for taking the time to share your experience. We understand patients place trust in our team to provide high-quality oral health care and help make the process as smooth as possible. We are always available to discuss visit details and answer further questions by calling our office directly. Sincerely, The Northwest Dental Specialists Team (847) 398-0404
Frequently asked questions about Northwest Dental Specialists
How is Northwest Dental Specialists rated?
Northwest Dental Specialists has a 4.8 star rating with 901 reviews.
When is Northwest Dental Specialists open?
Northwest Dental Specialists is closed now. It will open at 8:30 a.m.