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Capps Plumbing & Sewer Inc.
- Plumbing
- Wheeling, IL
About this business
Location details
160 W Hintz Rd, Wheeling, IL, 60090, United States
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Great fast service for my parents! Service guys are wonderful and came on time! thank you for taking care of my parents and helping on a weekend.
The service is excellent. Plumbers are beyond polite and friendly. They are prompt and very professional. We have used them a few times now for emergency and non-emergency situations.
Business response:
Rainy, thank you for your fantastic feedback and the opportunity to fix your leak in Schaumburg. We love hearing this from returning customers and we very much appreciate your compliments. If there's ever anything else we can help you with, please call our team any time!
Sometimes when the next generation takes over they make big improvements, sometimes they just stay the same. Unfortunately this was not my experience with Capps Plumbing. Now that the next generation is fully integrated into the company the high standards that Joe set are no longer being met. It is unfortunate as many family businesses have succeeded blending in the children, keeping their great reputations. I don't find that to be the case at Capps
Business response:
Thank you for your feedback, S W. As a longtime customer, we highly value your opinion and Joe Capps would like to discuss this matter with you in further detail as soon as possible. At your earliest convenience, please call our office at 847-884-8300 and request to speak with Joe. Your concerns are very important to us, and we hope to hear from you soon.
Highly recommended. Joe the owner and his son Joey are professional and there to give the best service possible and guarantee their work. Rare in this day and age.
Business response:
Tom, thank you for your 5-star review and the opportunity to check on your toilet in Arlington Heights! We appreciate your compliments and we're always happy to help. Please give us a call if there's ever anything else we can assist you with!
Came after hours and really helped us out! They cleared the clog and got our bathrooms back up and running.
Business response:
Nathan, thank you so much for the kind review! We're so glad our team was able to help clear the backup and get your bathroom back in working order. You can reach us 24/7 if you ever need our help in the future!
Capps came to the rescue when I started a load of wash and water started gushing from the pipe! I was very glad I had used this company before and had their info on my fridge! my call was answered right away on a Friday afternoon and Kyle and Stephen arrived within a few hours. Friendly and knowledgeable, my pipes were taken care of. I highly recommend Capps Plumbing.
Business response:
Maryann, thank you so much for your wonderful review. We very much appreciate your repeat business and the opportunity to fix your clogged drain out in Northbrook. We're thrilled you had such a great experience with us and we'll be sure to share your compliments with Kyle and Stephen as well. If there's ever anything else we can help you with, please give us a call!
Capps Tristan came out scoped the line and honored warranty work immediately. The three technicians Tom, Lazaro & Anton were polite, courteous , knowledgable and cleaned up after the work was done. They went the extra mile. Thanks for coming out right away.
Business response:
Layla, thank you so much for your wonderful feedback! We're so happy we were able to fix your line and provide such a great overall experience. We'll be sure to share your compliments with our technicians as well. If there's ever anything else we can help you with, please give us a call! Thank you!
Nov. 30,2022 - - Tony & Steve. . Had gas line piping to be replaced in an old (80+ year) house. Noticed by my HVAC tech- arranged with Capps to handle it since they were handling a hot water tank situation. Guys were great - Tony & Steve did a plain walk thru of what they were going to do and how long it should take. In view of cold temps, they heated up the house before they brought in supplies/tools and had to shut off the gas. Very professional and helpful in identifying and showing me all the gas connections hidd... read more
Tristan from Capps installed a new sump pump and a battery backup . He explained the pricing before he did the work . He was professional and courteous. I would recommend Capps and would use them again . Also I like the fact that a live person answers the phone . She was very helpful and personable.
Business response:
Thank you so much, Mary! We really appreciate your feedback and we absolutely love hearing this was your experience with us. If there's ever anything else we can do for you, please give us a call!
Frequently asked questions about Capps Plumbing & Sewer Inc.
How is Capps Plumbing & Sewer Inc. rated?
Capps Plumbing & Sewer Inc. has a 4.5 star rating with 1,621 reviews.
When is Capps Plumbing & Sewer Inc. open?
Capps Plumbing & Sewer Inc. is open now. It is open 24/7.