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Feazel
- Knoxville, TN
About this business
Location details
4315 Kingston Pike, Ste 39, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Working with Feazel on my roof repair/replacement has been a very smooth process. ***** ********* and ***** ***** have been a pleasure to work with. They made a huge project feel manageable. They are knowledgeable, helpful, responsive, and efficient. The crew that did the actual roof repair was also terrific. They did the job in one day, and everything was cleaned up and back to normal at the end. The new roof looks great. I would highly recommend working with Feazel should you need a new roof.
Business response:
Thank you so much for your review. We appreciate you taking the time to share your experience with us and the community. Your friends at Feazel.
My experience with Feazel for obtaining a new roof was nothing short of excellent, specifically with the help of Erich Moore. He was with us every single step of the way, and when I say every step, I mean it. From being so quick and responsive, to taking the time to go through things we didn’t understand with our insurance, answering ANY questions I had, and working with our budget, to really pushing to make things happen for my husband and I’s roof. I truly felt like we were in the best of hands throughout this entire exper... read more
Business response:
Thank you so much for the positive review! We are proud of our level of service and appreciate you taking the time to share your feedback with us and the community. Your friends at Feazel.
Great company to do business with. Needed to replace roof due to damage and contacted many local companies. Feazel helped me thru the entire process and was very responsive to every request and worked tirelessly with the insurance company and my lack of knowledge to get the work done. The work was completed and their warranty and fast response is a factor why I chose them. Another local company did a patch but wanted to replace and not work with me or insurance. I am so glad I used Feazel. From start to finish they are profe... read more
Business response:
Thank you so much for your detailed review. Our team loves hearing from happy customers! We appreciate you and the time you took to write such a detailed review. Your friends at Feazel.
Definitelyrecommend the ****** company for roof replacement. The Sales Rep ********************** Project Manager ***************************** and receptionist ************************* are one of the best teams I've ever encountered. They were absolutely caring and professional.**** was a *** to talk with as she kept me informed through phone calls and emails. I never had to wonder what was happening which was such a relief. ***** came out worked with the insurance company and assured me that I'd have no worries throughout... read more
Business response:
Thank you so much for your detailed review. We greatly appreciate your time in sharing your experience with us and the community. Happy holiday. Your friends at Feazel.
These is a follow-up from my complaint on 9-22-22. I'm happy to say that *********************************, **************** Manager for ******************** contacted me by letter with apologies for the problem we had recovering damages done to our furniture. They have reimbursed us our deductible and we are very pleased. ****************
Business response:
*************, we are so happy that we could resolve this with you. Thank you for being a Feazel customer.
Feazel was a pleasure to work with. They communicated with me through every step of the roof installation. I highly recommend them. ***********************, *******************, and ********************* were amazing to work with. Thank you for making this process simple and my roof looks AWESOME!!!
Business response:
******************, we are so happy to hear of your positive experience with us. Thank you for sharing and if there is anything that you need further, please don't hesitate to give us a call. Your friends at Feazel.
Feazel was professional and maintained timely communication during the process and kept me up to date. . Everyone made my installation of my new roof a breeze. The quality of work is great. . I would highly recommend them my friends and family.
Business response:
Thank you so much for your review and sharing your experience with us and the community. Your friends at Feazel.
Feazel has been a great company to work with. Field supervisor, ***************************** has been an outstanding person to work with throughout this whole process. Efficient, timely, friendly and such a great addition to this whole process. I have told friends and neighbors of my wonderful experience and would highly recommend Feazel!
Business response:
Thank you so much for taking the time to write such a detailed review! We strive to give our customers a great experience. Your friends at Feazel.
Being a local company, I chose to go with Kearns so I could support my local businesses to replace my roof. They were an easy company to work with, but seeing as my roofing needs weren't very complicated, that made it easy for everyone. Pricing-wise I may have saved some by shopping around more, but my budget was flexible enough to accommodate the cost. In the end, the work was done very well and the crew did a great job with cleanup.
Business response:
Thank you so much for taking the time to share your experience with us. We greatly appreciate your business. Your friends at Kearns Brothers.
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.7 star rating with 243 reviews.
When is Feazel open?
Feazel is closed now. It will open on Monday at 9:00 a.m.