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Fixari Family Dental
- Dental
- Canal Winchester, OH
About this business
Location details
6441 Winchester Blvd, Canal Winchester, OH, 43110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
So very upset and dissatisfied in every way Would not recommend. After meeting with dr nate and describing my terrible anxiety with going to the dentist, he told me he'd prescribe a medication and with that medication plus nitrous I should be relaxed. Today was my appointment and granted I was late having slept thru my alarm I called and was told they could still see me as they had a cancellation. I arrived and was greeted by a hygienist who quite obviously had an attitude. I was given a lecture on how valuable their time wa... read more
Business response:
We are sorry to hear that you did not enjoy your experience with us. Due to HIPPA regulations, we can not specifically discuss your situation. However, the safety of our patients is of utmost importance to us. We trust the judgment of our clinical professionals to act in the best interest of the health of our patients. We apologize that we weren't able to meet your expectations this time. Sincerely, Your Fixari Family Dental Team
Sad to see Sharon go Sharon has moved on, sadly. You can find a food dentist elsewhere, but Sharon set the bar as to friendly, caring and competent hygienists. She will be missed...
Business response:
Hi, Jeff! We are happy to hear that our Dental Hygienist, Sharon, provided you quality dental care while being at our office! Thank you for sharing your experience with us.
Quality Service Love the the service I get but upper management is less to be desired. They don’t treat their employees very well. Sad!
First visit This was my first visit and the staff was friendly and able to answer my questions. They were able to fit me in within 2 days for a filling. I felt the dr. only recommended what I actually needed vs trying to up sell me on a bunch of services. Overall I liked the practice and I will go back. I must admit it was a little off putting that they would not schedule an appt for a filling without 50% of the cost upfront. Because they couldn’t get a response from my ins company on coverage right away they couldn’t let me... read more
Business response:
Hi Cathy, we're so glad that you enjoyed your visit to Fixari Family Dental. Dr. John Fixari is truly a gift to our patients, and we're happy to hear that you will be coming back to see him. Regarding your comments on the financials, we ask for 50% upfront to reserve your time with the doctor, because we know both your time and the doctor's time are extremely valuable. We appreciate you sharing your concern about our treatment coordinator coming into the exam room. Our treatment coordinators are our experts when it comes to ... read more
I definitely recommend this office Today I had a poor check in experience, but the medical team was amazing as usual!
Business response:
Jennifer, Thank you for your recommendation and for speaking with us over the phone about your check-in experience. We are always happy to hear feedback from our patients about how we can improve our service in any way and make your experience as pleasant and enjoyable as possible. We were glad to see you in the office again yesterday and look forward to seeing you at your next visit! Sincerely, Your Fixari Family Dental Team
Always reliable I love Dr. Bobby, he always takes care of anything needed.. ****IF I WAS RATING THE CHECK OUT AREA IT WOULD BE MINUS -5 STARS*** BUT, today the individual(s) who were checking me out.. were less than friendly. I truly wish I had gotten there names. There was one taking my payment and one standing over to the side just "hoovering", staring, not saying anything.. I jokingly ask if she was training and the answer was a matter of fact "no." Again, right back to staring... I joking ask why the stealth mode... mom ... read more
Business response:
Lynn, We appreciate being able to respond to your concerns over the phone. We want every patient to feel valued, respected and comfortable in our office at all times. We have spoken with our team in our training session to ensure we are always striving to provide the highest level of service to every patient that we see. We appreciate your feedback and you as our patient, and we look forward to seeing you at your next visit! Sincerely, Your Fixari Family Dental Team
Total waste of time I made an appointment a month in advance for my two sons to be checked by the Orthodontist to see how long they will need braces for and go over the cost and procedures. We drove 35 minutes to get there and got called back. After a few minutes Dr. Goo came in, stuck a mirror in my son's mouth and said, "yes he will benefit from braces". Then proceeded to tell me that he was leaving and and I should make an appt in June with the new Orthodontist. WHAT WAS THE POINT OF MY VISIT? Why didn't someone from the ... read more
Wrong tooth, wrong cavity being filled My daughter came in for a routine cleaning. She was diagnosed with 2 cavities. We decided to have one cavity filled today and return to have the other filled. The left tooth was numbed up for the filling. I walk out to go pay for my bill and my daughter is moved to another room, where the dentist starts filling the Right Side cavity. I was still NOT in the room because your staff feels it's important for me to be paying my bill. My daughter ask why did they numb the left side and fill t... read more
Business response:
Hello Holly, Thank you for your review. Both fillings were needed, and we understand that one did not require anesthetic. Glad she was able to have both in one visit. Her doctor has attempted to reach you by phone without reply. Please contact our office to clarify any misunderstandings or concerns. Your daughter's experience is very important to us.
Service was fine It is always a pleasure to see and visit with Dr. Max. New dental hygienist (Heather) was a little heavy-handed when hitting sore spots in my mouth with the plaque scraper and seemed to be oblivious to it. There were no also no apologies when bumping my chair.
Frequently asked questions about Fixari Family Dental
How is Fixari Family Dental rated?
Fixari Family Dental has a 4.7 star rating with 3,074 reviews.
When is Fixari Family Dental open?
Fixari Family Dental is open now. It will close at 7:00 p.m.