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Simple Kitchen and Bath
- Consumer Goods
- Hilliard, OH
About this business
Location details
4235 Leap Rd, Hilliard, OH, 43026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The project is not completed at this time. We had to postpone it due to a death in the Simple Bath family. Please check back next month when it is supposed to be complete. Thanks, Chuck Sgandurra
Business response:
Thank you again for your compassion in making this schedule change. We have never experienced this type of loss here in our Simple Bath family so we have been traveling through unchartered territory amidst dealing with our grief. The email that you received is autogenerated and we did not catch the fact that it was still reflecting the original dates. We are confident that when Daniel and crew finish your job this one star will be changed to a 5 star!
The first time we used the bathtub it leaked and we now have a huge water stain in our kitchen ceiling. Not good! Please get someone out here asap to fix this.
we looked forward to a professional and great experience from your place but recieved subpar treatment and subpar installation not at all what we were promised or hoped for or were lead to believe for which we paid top dollar in our opinion. we had 2 young men arrive to our home with experience but obviously neither was a seasoned professional so we had hoped at least one would come fully experienced for the job ahead which wasn't extreme by any means. we never recieved a photo of either installer or a phone number of who to... read more
Business response:
Hi Kim. We do really strive to ensure that the experience on every project is great and that you end up with a bathroom space that you love. We apologize that your experience did not meet your expectations. The remodeling process faces unique challenges because every home we work in is different. We have curated a process to try to minimize those challenges. We would love for it to be perfect every time, but it's not. Therefore, we do our best to address any surprises and fix any mistakes that may arise. We value your... read more
Drain was completely stopped. The person who took the order knew we'd had a problem starting in the tub drain. He said Simple Bath would fix it. Shower was installed May19, 20. Installer found a problem at a connection, and thought he had cleared it, but said that he does no drain cleaning. He just installs. I sent a complaint May 21 that the drain was completely clogged. No response by afternoon of May 23 so I had a plumber come. Cost is $402.00. I would like Simple Bath to repay me as they said ahead of time that they... read more
the times make it difficult to get good workers. I understand that. The installer was belligerent, arrogant, and rude. Made it clear that he works for "the company", not me. Couldn't wait to get him out of my house! Who is Missy Hulett???
Business response:
Hi Susanne! I am Missy Hulett and I am the Sales & Marketing Manager for Simple Bath. We do appreciate your feedback. However, we were a bit surprised to see it since you stopped by the showroom and mentioned to some of our staff how much you love your new bathroom. We are so happy that we were able to deliver a space that you love! It is true that the times are trying to find good workers. However, we do feel like we are very fortunate to have an employee like Jeremy. He is trained to install what is on the signed con... read more
We haven’t had our install yet. It has been pushed to December.
Dont ask for a responce when we cant use the shower for three more weeks!
Had such a great experience when you did our master bath, but this time was anything but SIMPLE. The workmanship was not at all like the last time. Had to have you came back several times after the initial install to correct problems. Was going to have you do our kitchen, already have it quoted but not sure that we feel comfortable in having it done now, since this last experience. The install date was June 14 and it took until August 5 to get the problems resolved.
Not impressed. Our shower installers were friendly and polite. However after having them put on a mask when they cam to the door, they removed their masks while working without asking, putting my family at risk and causing me to have to deep clean. They also damaged a newly finished ceiling and door frame. While the sales associate was apologetic and sent them back to fix the damage. The installer was rude on arrival and tried to argue each gouge with me. Then the installer didn't fix all the damage. When I pointed it out he... read more
Frequently asked questions about Simple Kitchen and Bath
How is Simple Kitchen and Bath rated?
Simple Kitchen and Bath has a 4.8 star rating with 933 reviews.
When is Simple Kitchen and Bath open?
Simple Kitchen and Bath is closed now. It will open at 9:00 a.m.