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Columbus Cosmetic
- Westerville, OH
About this business
Location details
41 Commerce Park Drive, Westerville, OH, 43082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband fell down the stairs and broke all the bones in his face. He was in ICU for several days and saw the doctor and was told to call to follow up after he was released from the hospital. His discharge papers instructed us to call this office. After my husband was released the neurosurgeon recommended that we follow up with a plastic surgeon. I called the office and tried to make an appointment and was told that I didn't need to make an appointment even though the discharge papers and neurosurgeon recommended it. ... read more
Business response:
Thank you for sharing a review with us. We are sorry to hear about the challenges faced during a difficult time. Our goal is to provide the best guidance for all who call our office, and we appreciate when patients let us know how we may enhance our care and services. We understand that any concerns were addressed with another provider, and we wish the best for a full recovery. To discuss this review in more detail or if there are additional inquiries, please call us directly at (380) 205-9399. Sincerely, The Columbus Cosmet... read more
Zero stars if possible. Dr. Houser would not listen to me when I thought something was wrong after surgery. I ended up hospitalized with sepsis. Later results revealed he / the practice gave me a staph infection via an abscess in my breast. It was a terrible ordeal and Dr. Houser was very dismissive. I would not trust this practice. Dr. Houser may once have been a good surgeon, but the arrogance has gone to his head and he’s forgotten how to provide the most basic patient care.
Business response:
Thank you for sharing feedback. Our goal is for all our patients to have a positive experience at our practice and we aim to carry them through the emotional and physical journey that surgery can be. We appreciate it when patients let us know about any questions or concerns so we can assist them further. Please call our office to discuss this review in more detail. Sincerely, The Columbus Cosmetic Team (380) 205-9399
The filler I chose to use was not at all helpful. Not the Doctor's fault. It just failed miserably for me. I'm right back where I started. I give up.
Business response:
Hello, thank you for sharing feedback with our team. At our practice, we take time to ensure that our patients understand all their options, the advantages and disadvantages of each, and what to expect during and after their procedure. The satisfaction of our patients with their results is of utmost importance to us. We appreciated the opportunity to discuss this review in more detail. Sincerely, The Columbus Cosmetic Team
I visited Dr. Robert Houser for a breast explant procedure. I was quite impressed with the staff and the doctor himself. The intended plan was to undergo an explant, lift, and liposuction for my side boob area. On the day of the surgery, his nurse, who was supposed to assist him, arrived late. Consequently, the start of my surgery was delayed, even though I was the first patient scheduled for the day. After the procedure, while I was still partially under the effects of anesthesia, Dr. Houser informed me that he had decide... read more
Business response:
Thank you for taking the time to leave us a review! We are delighted to hear that you had a positive first impression with our staff and doctor. However, we understand that there may be some questions or concerns that require further attention. We would be more than happy to discuss these matters with you in private over the phone or in person. We value the trust and confidence that you have in our team and we appreciate your feedback, which helps us better meet expectations in the future. Thank you again for sharing your th... read more
Frequently asked questions about Columbus Cosmetic
How is Columbus Cosmetic rated?
Columbus Cosmetic has a 4.8 star rating with 238 reviews.
When is Columbus Cosmetic open?
Columbus Cosmetic is closed now. It will open on Monday at 8:30 a.m.