Erich came out same day to take a look at my roof and helped me figure out I needed to replace my gutters since the roof was newer (previous owner) Thanks Erich!
Business response:
Thank you so much for taking the time to share your experience with us and the community. We greatly appreciate it. Your friends at Feazel.
Eric I***** my project manager was totally awesome. He came when he said he would and attended to two small issues promptly. I highly recommend the entire company and have recommended them to 5 neighbors and two other friends who live in other towns
Shout out to gabe also my salesman. He is a credit to the company.
Business response:
Thank you so much for your review and taking the time to share with us and the community. Your friends at Feazel.
We had a great experience with Feazel. Specifically working with Sales Rep Erich Moore. He was super professional, and helpful throughout the whole insurance claims and roofing installation process. We would definitely recommend.
Business response:
Thank you so much for your review. We greatly appreciate the time you took to share your experience. Your friends at Feazel.
Working with Feazel on my roof repair/replacement has been a very smooth process. ***** ********* and ***** ***** have been a pleasure to work with. They made a huge project feel manageable. They are knowledgeable, helpful, responsive, and efficient. The crew that did the actual roof repair was also terrific. They did the job in one day, and everything was cleaned up and back to normal at the end. The new roof looks great. I would highly recommend working with Feazel should you need a new roof.
Business response:
Thank you so much for your review. We appreciate you taking the time to share your experience with us and the community. Your friends at Feazel.
My experience with Feazel for obtaining a new roof was nothing short of excellent, specifically with the help of Erich Moore. He was with us every single step of the way, and when I say every step, I mean it. From being so quick and responsive, to taking the time to go through things we didn’t understand with our insurance, answering ANY questions I had, and working with our budget, to really pushing to make things happen for my husband and I’s roof. I truly felt like we were in the best of hands throughout this entire exper... read more
Business response:
Thank you so much for the positive review! We are proud of our level of service and appreciate you taking the time to share your feedback with us and the community. Your friends at Feazel.
Great company to do business with. Needed to replace roof due to damage and contacted many local companies. Feazel helped me thru the entire process and was very responsive to every request and worked tirelessly with the insurance company and my lack of knowledge to get the work done. The work was completed and their warranty and fast response is a factor why I chose them. Another local company did a patch but wanted to replace and not work with me or insurance. I am so glad I used Feazel. From start to finish they are profe... read more
Business response:
Thank you so much for your detailed review. Our team loves hearing from happy customers! We appreciate you and the time you took to write such a detailed review. Your friends at Feazel.
Definitelyrecommend the ****** company for roof replacement. The Sales Rep ********************** Project Manager ***************************** and receptionist ************************* are one of the best teams I've ever encountered. They were absolutely caring and professional.**** was a *** to talk with as she kept me informed through phone calls and emails. I never had to wonder what was happening which was such a relief. ***** came out worked with the insurance company and assured me that I'd have no worries throughout... read more
Business response:
Thank you so much for your detailed review. We greatly appreciate your time in sharing your experience with us and the community. Happy holiday. Your friends at Feazel.
These is a follow-up from my complaint on 9-22-22. I'm happy to say that *********************************, **************** Manager for ******************** contacted me by letter with apologies for the problem we had recovering damages done to our furniture. They have reimbursed us our deductible and we are very pleased. ****************
Business response:
*************, we are so happy that we could resolve this with you. Thank you for being a Feazel customer.
Feazel was a pleasure to work with. They communicated with me through every step of the roof installation. I highly recommend them. ***********************, *******************, and ********************* were amazing to work with. Thank you for making this process simple and my roof looks AWESOME!!!
Business response:
******************, we are so happy to hear of your positive experience with us. Thank you for sharing and if there is anything that you need further, please don't hesitate to give us a call. Your friends at Feazel.
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