Music City Roofers

Beka H 

on BBB

2 weeks ago

From day one when Pete and Ben came by and did a free estimate, through today, these folks have been everything you are looking for in a roofing contractor. They were timely and clear communicators, they did the battle with the insurance adjuster and worked with my local office to really have my back to get everything taken care of for a total replacement after storm damage and horrible product from the construction crew who built my home. Any issues that came up, Ben B***** stayed on top of, and when other team members ente... read more

Joseph L 

on BBB

a month ago

After a storm damaged our roof Music City Roofers was there to help us get a new roof. Ben was there every step of the way and even personally helped me transfer our warranty when we had to move. The job was doing quickly and professionally. I would definitely recommend them because they went above and beyond with their customer service. 

Mary B 

on BBB

a month ago

Great service from start to finish! Couldn’t be happier with the service and quality of the roof. 

Bob L 

on BBB

4 months ago

Service was top notch. From contacting them and getting the problem evaluated to working with our insurance carrier and keeping in touch, they made the process easier and stress free. The work was done quickly, with regular updates and was finished well within the time promised. Care was given not to destroy any plants around the house as well, and they cleaned up satisfactorily. There were no constant phone calls asking for payment while we awaited our insurer to finish processing the paperwork. I would highly recommend thi... read more

Franklin K 

on BBB

5 months ago

The roofers were great! Hard working and the clean up was wonderful as well. Ben B***** headed up the whole process with insurance company and adjuster. Was awesome!! Thank you Ben!!! 

John S 

on BBB

8 months ago

Music City Roofers replaced our roof in October 2023! I was blown away with their ability to communicate with the insurance company. Particularly with Ben B*****. We were having major problems convincing them that the shingle we needed was no longer in production. They insisted the roof could be repaired when in actuality it needed to replaced. After a year of playing games and dead ends, Ben stepped in and in 3 months, my family and I had a new roof on our home. The roof looks great! They team was amazing, it didn't even lo... read more

Micah H 

on BBB

9 months ago

The job took longer than expected and there were mistakes along the way, but the mistakes have been corrected and now the job is completed. The finished product is high quality, and we are satisfied with the work that was done and the price for the job. Management reached out to us quickly to correct the issues that we were experiencing. 

Jon C 

on BBB

10 months ago

James and the crew from MCR took AMAZING care of me. I had some serious shingle damage from a high wind event that rollled thru in March. My insurance came out and decided that the damage warranted a new roof, so I put in a call to MCR after a friend recommended them to me. They handled every single aspect of the entire process, a large part of which was supplementing and adjusting the initial estimate from my insurance company. Once the green light was given, the crew came out and did my entire roof (including some pretty e... read more

Dan W 

on BBB

11 months ago

Dewayne and Music City Roofers restored my faith in contractors: underpromise/overdeliver...do it right the first time. I wish all service providers were as prompt, professional, thorough. Can't say enough good things! Excellent communication, easy scheduling, very reasonable timelines, fair pricing, professional at all points, and outstanding work and final product! The install care and post-install cleanup were thorough - the only clue they were even on-site was a landscape solar light had been turned a bit. This was a com... read more