Capps Plumbing & Sewer Inc.

Alex L. 

on Yelp

10 years ago

They come equipped and they do good job overall. However they will unreasonably overcharge you for emergency services. I understd emergencies and I understand efforts, but charging over $600 for 45 minue job with no equipment to replace (just labor) is ridiculous. They do understand that I have no choise since they are here and it's emergency. But they use this situation to rip you off and I dont find this fair. I personally dont like greedy businesses which would use your circumstances and suck money out of you. Great job w... read more

Brad H. 

on Yelp

11 years ago

Stay away. Sent an incompetent plumber. First misdiagnosed the issue; second broke open a pipe which flooded my downstairs with sewage; third in trying to fix the damage he caused, the plumber splashed purple primer all over my cabinets and appliances (if you know this plumbing chemical, you know it is indelible); fourth refused to fully fix the damage; fifth when I spoke with the owner Joe Capps, he yelled an obscenity at me and hung up. This really is a classless, unprofessional outfit. Really sorry we called them. Ig... read more

Judy N. 

on Yelp

11 years ago

Called Capps to rod sewer line. They charged $390 (with a 90 day guarantee). The sewer backed up again the very next day. When they came back, they wanted an additional $195 to rod the line again or $785 to try a better rodding job. Would not recommend this company to my worst enemy. Offered no compromise nor a refund. Terrible experience. Will NEVER call this company again. 

Frank S. 

on Yelp

11 years ago

Situation: I originally called Capps to replace my sump pump. That process was great, no issues, it was quick (a little overpriced). Fast forward 1 month later... I get a call from my tenants,living in the house where I replaced the pump, they tell me that the sump pump isnt working. I live out of the state, so I call Capps and explain that I am a landlord and I need someone to check out the pump. I also asked them to call me before repairing anything outside of the warranty. I get a call from the plumber explaining that t... read more

Jake B. 

on Yelp

12 years ago

Try to avoid them they try to sell significant amount of work that you actually don't need they overcharge and c 

Maribeth P. 

on Yelp

12 years ago

The plumbing staff are capable, courteous and seemingly knowledgeable. They come equipped to do any job although also well.prepared to upsell you on a number of items. On the other hand, the customer service at the office is ATROCIOUS! I called to speak to "Glenn" on a Friday afternoon after having a service call earlier that day. My service call was to address a job that was under warranty; I originally spent over $1600.00 for basic plumbing work. Unable to address my concern, Glenn said he would return my call lat... read more