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Feazel
- Roofing
- Durham, NC
About this business
Feazel is your trusted partner for comprehensive roofing, solar, siding, windows, and gutter services. With a legacy dating back to 1988, Feazel has become synonymous with quality craftsmanship and exceptional customer care. Our Durham team is committed to delivering tailored solutions that enhance your home's durability, energy efficiency, and aesthetic appeal. From minor repairs to complete roof replacements and innovative energy-saving upgrades, Feazel’s experienced professionals are here to ensure your home is protected ... read more
Location details
5417 S Miami Blvd, Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The team arrived promptly the day of installation and got it all knocked out by the end of the day. Grant McGlothlin did an outstanding job of keeping us in constant communication about the status of everything and what the next steps were. The whole crew was extremely professional and polite. From getting the roof installation scheduled down to the quality review, they provided excellent service. Highly recommend!
Business response:
Dear Bradley, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with Feazel was excellent from start to finish. Our team takes great pride in providing prompt and professional service, ensuring clear communication throughout the entire process. We appreciate your kind words about Grant and the rest of our crew. We'll be sure to pass on your compliments. Thank you for recommending Feazel, and please don't hesitate to reach out if you ever need any roofing ... read more
Everybody - Jalil Monk, Amber Terry, Grant McGlothlin and crew, from start to finish has been wonderful, friendly, professional.and kept me in the loop through every process. I will recommend Feazel to anyone. I love my new roof!!
Business response:
Greetings Cheryl, Thank you so much for taking the time to leave such a glowing review for Feazel! We are thrilled to hear that our team, especially Jalil Monk, Amber Terry, Grant McGlothlin, and the rest of the crew, provided you with a wonderful, friendly, and professional experience throughout the roofing process. We greatly appreciate your kind words and your recommendation means a lot to us. It's fantastic to know that you love your new roof! If you ever need any further assistance or have any questions, please do no... read more
Dustin Johnson helped get our screens resolved and installed correctly, highly recommend!
Business response:
We are glad you've enjoyed your time with our team. Thanks for choosing us! Your friends at Feazel.
I could not believe how incredibly smoothly and effortless this whole process was from start to finish. Tim Squire and Grant McGlothlin are so incredibly committed to their work and go above and beyond. All of the other folks I worked with for scheduling were also outstanding. The crew who worked on the roof were excellent and worked so hard. I have referred all of my friends to your company. Truly best experience we’ve ever had with a company!
Business response:
Dear Heather, Greetings! We can't thank you enough for taking the time to share your amazing experience with Feazel. We are thrilled to hear that your entire roofing process went so well, from start to finish. Our team takes great pride in providing exceptional service, and we are delighted to know that both Tim Squire and Grant McGlothlin went above and beyond to ensure your satisfaction. We will make sure to pass along your kind words to them and the rest of our scheduling staff. Your appreciation for our hardworking cr... read more
The team was responsive from my initial request for a quote, even answering my questions outside of normal bushes hours. I was guided along the way from submitting a request to completion of the final payment. My new roof looks amazing and I would recommend Feazel.
Business response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us. Your friends at Feazel.
Good job jixingneverything. Could have used a little bit better communication as far as scheduling, quoting, and billing
Business response:
Greetings Andrew, Thank you for taking the time to leave a review for Feazel. We appreciate your feedback and are glad to hear that you were satisfied with the job we did. We apologize if there was any miscommunication regarding scheduling, quoting, and billing. We value your input and will certainly work on improving these areas to ensure a better experience for our customers in the future. If you have any further concerns or questions, please don't hesitate to reach out to us at (984) 377-7663. Thank you once again ... read more
Appreciate the top level customer service. Brian Jaeger explained each step and the why.
Business response:
Greetings Bryan, Thank you so much for taking the time to share your positive experience with Feazel! We greatly appreciate your feedback and are delighted to hear that you found our customer service to be of top level. Brian Jaeger is an invaluable member of our team and it's wonderful to know that he took the time to explain each step and the reasoning behind it. If you ever have any further questions or require assistance, please don't hesitate to reach out to us at (984) 377-7663. We're always here to help! Warm regar... read more
Brian Jaeger was great to work with. The crew showed up early, stayed late and exceeded all of my expectations. Really appreciate the care and attention to detail. Communication was excellent as well.
Business response:
Hello Ron, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that Brian Jaeger and our crew went above and beyond to meet and exceed your expectations. We understand the importance of attention to detail and excellent communication, so we're glad this was reflected in our service. If you ever have any further questions or need assistance, please don't hesitate to reach out to us at (984) 377-7663. We truly appreciate your support and look forward to serving you again in the future. ... read more
Brian Jaeger serviced my skylight to make sure the interior trim looked correct. He and his crew did a great job.
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.9 star rating with 802 reviews.
When is Feazel open?
Feazel is closed now. It will open tomorrow at 8:00 a.m.