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Feazel

4.8
  • Roofing
  • Durham, NC

About this business

ContractorsRoof InspectorsRoofing

Location details

5417 S Miami Blvd, Durham, NC, 27703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8882 reviews
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Megan W.'s profile image
Megan W. 
3 years ago

Brian Jaeger, Brian Amador, and team were excellent to work with. Friendly, knowledgeable, and helpful. 

Business response:

Greetings Megan, Thank you for taking the time to leave us a wonderful review! We are delighted to hear that your experience with our team, specifically with Brian Jaeger, Brian Amador, and the rest of our staff, was excellent. Our goal is to provide our customers with the best service possible, and it is always rewarding to receive positive feedback. If you have any further questions or require any assistance, please do not hesitate to reach out to us at (984) 377-7663. We value your feedback and look forward to serving y... read more

John P.'s profile image
John P. 
3 years ago

Brian Jaeger was good at all communication before, during, and after. He explained details of project, and worked through after the project. He did a great work. 

Business response:

Hi John, Thank you for taking the time to leave us a review! We're thrilled to hear that Brian Jaeger provided excellent communication throughout your project and went above and beyond to ensure your satisfaction. We truly appreciate your kind words and are glad to have exceeded your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out to us at (984) 377-7663. Our team is always here to help. Thank you again for choosing Feazel! Best regards, Chrissie 

Jason p.'s profile image
Jason p. 
3 years ago

Brian Jaeger was my project manager. 

Business response:

Hello Jason, Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that Brian Jaeger was your project manager. Our team at Feazel takes great pride in providing exceptional service, and we're glad that Brian lived up to your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us at (984) 377-7663. We value your business and look forward to serving you again in the future. Best regard... read more

Malcolm S.'s profile image
Malcolm S. 
3 years ago

The team did a good job. Dwayne Thomas and the project manager, John Patella were very responsive and helpful 

Business response:

Hello Malcolm, Thank you so much for your kind review! We are thrilled to hear that Dwayne Thomas and John Patella were able to provide you with excellent service. At Feazel, we strive to be responsive and helpful to all of our customers. If you need any further assistance or have any questions, please don't hesitate to reach out to us at (984) 377-7663. Thank you again for choosing Feazel! Best regards, Chrissie 

Khaliq Q.'s profile image
Khaliq Q. 
3 years ago

Jalil Monk and John patella and all other worker did a great job. Clean the job site very well. 

Business response:

Greetings Khaliq, Thank you for taking the time to provide us with your valuable feedback. We truly appreciate your kind words and are thrilled to hear that Jalil Monk, John Patella, and our entire team did a great job on your project. At Feazel, we strive to not only meet but exceed our customers' expectations, and it is encouraging to know that we achieved this with your project. Rest assured that your positive feedback will be shared with our team members, who take great pride in their work and in providing exceptional... read more

Alex S.'s profile image
Alex S. 
3 years ago

John Patella, Travis Hull and Feazel did wonderful work on my roof. Like how it looks. 

Business response:

Greetings Alex, Thank you for taking the time to leave us such a positive review! We truly appreciate your feedback and are delighted to hear that John Patella, Travis Hull, and the Feazel team did a wonderful job on your roof. We are glad that you are pleased with how it looks. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (984) 377-7663. Thank you again for choosing Feazel! Best regards, Chrissie Feazel Customer Support 

Asif a.'s profile image
Asif a. 
3 years ago

Brian Jaeger was very professional and did a great job and kept us updated every step of the project 

Business response:

Dear Asif, Greetings! We want to express our gratitude for taking the time to leave us a review. We are thrilled to hear that Brian Jaeger provided you with exceptional service and kept you well-informed throughout the project. We appreciate your kind words and will be sure to pass along your feedback to Brian personally. Thank you for choosing Feazel for your roofing needs. If you ever require assistance in the future, please don't hesitate to give us a call at (984) 377-7663. Best regards, Chrissie Feazel Customer Suppo... read more

Nathan T.'s profile image
Nathan T. 
3 years ago

Brian Jaeger Great work, professional. Would def recommend this company. 

Business response:

Hello Nathan, Thank you so much for taking the time to share your positive experience with Feazel. We truly appreciate your kind words and recommendation. It's always rewarding to hear that our team provided you with great work and maintained a professional approach. At Feazel, we strive to deliver exceptional service to our valued customers like you. If you ever have any roofing or exterior home improvement needs in the future, please do not hesitate to reach out to us at (984) 377-7663. We look forward to serving you aga... read more

Junyu's profile image
Junyu 
3 years ago

Our story with Feazel has a no good start but a good ending. We had a very small leak and called Feazel to have a look. The salesperson who came here at the beginning was lack of experience and not professional. Something unexpected happened during his first visit. And also the leak got worse after his repair. I called Feazel a couple of times later requested to send a more experienced roofer to my house to repair the leak. Fortunately, Feazel sent Tyler Shinn to our house. He is very good and he takes care of almost everyth... read more

Business response:

Hello Junyu, Thank you for sharing your experience with Feazel. We sincerely apologize for the initial lack of experience and professionalism exhibited by our salesperson. We understand how frustrating this must have been for you. However, we greatly appreciate your patience and giving us the opportunity to make it right. We are thrilled to hear that Tyler Shinn was able to provide you with the service and expertise you deserved. We pride ourselves on our team's dedication to ensuring customer satisfaction, and it's wonde... read more

Frequently asked questions about Feazel

How is Feazel rated?

Feazel has a 4.8 star rating with 882 reviews. 

When is Feazel open?

Feazel is closed now. It will open at 8:00 a.m.