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Feazel

4.9
  • Roofing
  • Durham, NC

About this business

ContractorsRoof InspectorsRoofing

Feazel is your trusted partner for comprehensive roofing, solar, siding, windows, and gutter services. With a legacy dating back to 1988, Feazel has become synonymous with quality craftsmanship and exceptional customer care. Our Durham team is committed to delivering tailored solutions that enhance your home's durability, energy efficiency, and aesthetic appeal. From minor repairs to complete roof replacements and innovative energy-saving upgrades, Feazel’s experienced professionals are here to ensure your home is protected ... read more

Location details

5417 S Miami Blvd, Durham, NC, 27703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9802 reviews
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Marion F.'s profile image
a year ago

It was a pleasure to work with John. Very responsive The foreman Steven was also so great to work with The crew was super efficient and despite the heat they were able to complete the job in just one day Feazel is really a terrific company for the job 

Business response:

Hello Marion, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had such a positive experience working with John and our team at Feazel. We pride ourselves on being responsive and efficient, even in challenging conditions. We truly appreciate your kind words and the rating of 5 stars. It means a lot to us that you were satisfied with the level of service provided by our foreman Steven and the entire crew. If you have any further roofing needs in the future, please do... read more

Brian Jaeger was my project manager and Brayan Ramirez was my sales rep, and they have been very supportive and professional. I’ve never seen a company help a customer work with their insurance company to ensure we get exactly what is needed. Both highly satisfied and will recommend. 

Business response:

Greetings James, Thank you for taking the time to share your positive experience with our team. We are delighted to hear that Brian Jaeger and Brayan Ramirez were able to provide you with the support and professionalism you needed throughout your project. At Feazel, we pride ourselves in assisting our customers in navigating the often complicated process of working with insurance companies. Our goal is to ensure that you receive the precise support and coverage you require. We greatly appreciate your recommendation and are... read more

Anupam M.'s profile image
a year ago

Brian Jaeger is great project manager. He made sure work is completed to my satisfaction. He answered all my questions and addressed all my concerns. I will give him five star rating and highly recommend him. 

Business response:

Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon. Your friends at Feazel. 

My experience with Feazel could not have been better. Ryan Rodriguez was very professional and he went the extra mile to talk to my insurance adjuster at a moment’s notice. He is very knowledgeable about the process and was eager to get the job started. Dustin Johnson managed the project once it began, and he addressed any concerns I had immediately. He was very responsive when I had questions and assured me that the roof would be completed in 2 days. And it was. He and his crew managed to do half the roof before a storm ... read more

Business response:

Hello Scott, Thank you for your amazing review of Feazel! We are thrilled to hear that your experience with our team, particularly Ryan Rodriguez and Dustin Johnson, was top notch. We pride ourselves on providing professional and knowledgeable service to our customers. It's great to know that Ryan went above and beyond by communicating with your insurance adjuster, and Dustin ensured that your project was completed promptly and to your satisfaction. We appreciate your trust in us to take care of such an important aspect of ... read more

Debbie Combs- J.'s profile image
a year ago

My roof looks wonderful and Brian Jaeger and Dustin Johnson promise it won’t leak ever again! My roof is very unusual - a very low slope in places, three skylights, several “trenches” that catch water, several different angles - and I know it took a group effort on the part of the Feazel professionals to determine how best to solve my roof issues. The crew arrived on time, worked through the sweltering July heat and didn’t leave until late evening. And throughout the process Brian kept me updated on progress through perso... read more

Business response:

Dear Debbie Combs, Greetings! We are thrilled to hear that you are satisfied with our services and that your roof looks wonderful. Thank you for sharing your positive experience with Feazel. We take pride in our team's dedication and commitment to providing excellent customer service. It's great to know that Brian Jaeger, Dustin Johnson, and the rest of our professionals were able to successfully address the unique challenges of your roof. The comfort of our customers is always a priority, and we appreciate your recogni... read more

Brian Jaeger was very helpful during the entire roof replacement and explained the process start to finish. True professional. Thanks 

Business response:

We're so glad you enjoyed your experience! We'll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community. Your friends at Feazel.  

Brian Jaeger communicated well with us and explained everything start to finish. Excellent service. Crew was fantastic. 

Business response:

Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Feazel Roofing. 

Rebecca S.'s profile image
a year ago

Brian Jaeger Wonderful experience and very pleased with our roof. Communication was great and the area was left clean. 

Business response:

Hello Brian, Thank you for taking the time to leave a review about your experience with Feazel. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with our team. At Feazel, we prioritize open and effective communication, so it's great to know that our efforts were successful in ensuring your satisfaction. Additionally, we take pride in leaving the job site clean and tidy, and we are glad to hear that this was your experience as well. If you have any further roofing needs or a... read more

Roland Lewis J.'s profile image
a year ago

Brian Jaeger great experience, awesome communication and professionalism. 

Business response:

Greetings Roland Lewis, Thank you for taking the time to share your positive experience with Feazel! We truly appreciate your kind words about Brian Jaeger's excellent communication and professionalism. It's always our top priority to provide exceptional service to our valued customers like yourself. If you ever need any assistance in the future, please don't hesitate to reach out to us at (984) 377-7663. We're here to help! Best regards, [Your Name] Feazel 

Frequently asked questions about Feazel

How is Feazel rated?

Feazel has a 4.9 star rating with 802 reviews. 

When is Feazel open?

Feazel is open now. It will close at 5:00 p.m.