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Feazel
- Roofing
- Durham, NC
About this business
Feazel is your trusted partner for comprehensive roofing, solar, siding, windows, and gutter services. With a legacy dating back to 1988, Feazel has become synonymous with quality craftsmanship and exceptional customer care. Our Durham team is committed to delivering tailored solutions that enhance your home's durability, energy efficiency, and aesthetic appeal. From minor repairs to complete roof replacements and innovative energy-saving upgrades, Feazel’s experienced professionals are here to ensure your home is protected ... read more
Location details
5417 S Miami Blvd, Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Travis Hall was excellent at leading us through the lengthy insurance claim process. He is extremely knowledgeable, thorough, always accessible, very personable, patient, and incredibly easy to work with. The process with our insurance company took over six months and numerous conference calls initiated by Travis. He kept the ball rolling. He treated us like family and would not get discouraged by the less than ideal feedback from our insurance company. Even after he handed off the project to Jerry Farrell, he made sure that... read more
Business response:
Thank you for your feedback, Agi! We're thrilled to hear that Travis and Jerry provided you with excellent service throughout the insurance claim process. We appreciate your recommendation and are proud to be the gold standard in roof placement in your area. If you have any further needs or questions, please don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel.
Jerry Farrell Did a great job overseeing my new roof. He went above and beyond to make sure everything was done right and all my concerns were addressed.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel.
The whole Feazel team has been stellar through this whole process. Jerry Farrell, was on point providing consistent updates as to progress and follow up on the project. They’ve earned my loyalty and they’ll be the first company I look to and recommend for any future roofing needs.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel.
Jerry Farrell with Feazel just managed the second part of my project (roofing was first) to perfection. This part of the project involved trim work (vinyl and metal). His attention to detail and customer satisfaction was exceptional. I highly recommend Jerry and Feazel.
Business response:
Thank you for your positive review, Jack! We're thrilled to hear that Jerry Farrell and the Feazel team provided exceptional service for your trim work project. We appreciate your recommendation and look forward to serving you in the future.
Brian Jaeger and Donald were great to work with. After issues with the previous sales rep Ryan, Donald reached out and got us scheduled right away. Brian made the physical replacement of the roof an easy process. He communicated with us often, sent pictures, and took the time to explain and answer any questions we had. His crew made sure our property was cared for and clean after the job was done.
Business response:
Thank you for your positive feedback, Latasha! We are glad to hear that Brian and Donald provided excellent service and made the roof replacement process easy for you. We appreciate your kind words about our crew and their attention to detail in caring for your property. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (984) 377-7663.
Jerry Farrell our project manager was top notch. Jerry always kept us informed with timely updates from before material was delivered until the last mail was in place. Jerry sent many pictures of the progress as work progressed that helped reassure us that we were getting a top quality job. Jerry made sure even doing some of the cleaning up work himself that after work was completed that everything looked nice. Jerry always made his phone number available for us in case we had any questions. Very pleased with him and the com... read more
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Feazel.
Exlent job Than you
Business response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. Your friends at Feazel.
Jerry and the crew did a great job. I really appreciated Jerry sending me pictures during the process and especially the finished project. I had an opportunity to review the pictures with Jerry the following day and he answered some questions that I had. Based on my experience, I would recommend Feazel to anyone who has roofing issues.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel.
The processing and work to replace the roof was easy and straightforward. The team was exceptional and communication. Starting from Andrew who set the process up, to Jerry who was the project manager. The job was clean, on time and the communication was impeccable. Showing pictures of every step along the way. The final outcome was fantastic! I would recommend Feazel to anyone In a heartbeat!
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.9 star rating with 796 reviews.
When is Feazel open?
Feazel is closed now. It will open tomorrow at 8:00 a.m.