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Feazel

4.8
  • Roofing
  • Durham, NC

About this business

ContractorsRoof InspectorsRoofing

Location details

5417 S Miami Blvd, Durham, NC, 27703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8877 reviews
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Paul H.'s profile image
Paul H. 
2 years ago

The entire Feazel team from Amber Terry in the office to Jerry Ferrell the on-site project manager for the project. I experienced nothing less than professionals in both knowledge and customer care. The roof is beautiful and the work was executed with such precision and detail. The clean up and final review was awesome. I am very happy we chose Feazel their expertise not only in workmanship but navigating the insurance red tape made this project rum smooth. 

Business response:

Thank you so much for your review! We're happy to see you've enjoyed your experience with us. Your friends at Feazel. 

Lin's profile image
Lin 
2 years ago

Jerry Ferrell, the project manager did an excellent job of managing the project with the crew. He gave me preview of what will happen before the job, came on site to check things, gave me on going communication with drone pictures and updates. The whole roof was replaced in a day. We are very happy with the result. The sales rep Billy did wonderful job to fight our case with the insurance company after the initial denial. 

Business response:

We are thrilled to hear about your positive experience with our team, Lin! Thank you for choosing Feazel for your roofing needs. If you ever need anything in the future, don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel. 

Victor S. W.'s profile image
Victor S. W. 
2 years ago

I am extremely please with my new roof, everyone at Feazel was great to work with. They even helped when my insurance company was not communicating with me during the process. Jerry was especially helpful as he kept me updated and probably sent over 50 pics of the old roof coming off and the new one installed. I didn’t expect him to do that but it was “over the top” customer service! 

Business response:

We love getting feedback from customers like you! Our dedicated staff is pleased to see your encouraging review. We look forward to serving you again. Your friends at Feazel. 

Randy H.'s profile image
Randy H. 
2 years ago

Tim Squire was my salesperson. He helped get thru the insurance process and patiently answered my questions. He had good ideas and followed thru quickly. Even on evenings and weekends and when he was out of the office. Brian Jaeger was our PM. He drove things to completion. We had 11 guys here in one day and they largely finished it in a day. He coordinated well. The crew did a good job. Cleaned well too. It took a couple of weeks to tie up a few loose ends. But Brian stayed in contact and was always responsive. I have rec... read more

Business response:

We appreciate your feedback, Randy. Thank you for recommending Tim, Brian, and Feazel to your friends. We are glad to hear about your positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel. 

Lori M.'s profile image
Lori M. 
2 years ago

We highly recommend! From the first communications to finished roof, we have had a top notch experience. Communication was clear and thorough. We got pics throughout our roof replacement. We appreciate Jerry Farrell’s professionalism! 

Business response:

Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon. Your friends at Feazel. 

Sean M.'s profile image
Sean M. 
2 years ago

Tim Squire was an excellent ambassador of the Feazel brand. He worked with me for nearly six months as we worked through the trials and tribulations of dealing with insurance claims processes. Once the project started Brian Jaegar, project manager, kept me informed of the progress of the project. The crew was professional and did an excellent job before, during, and after the installation of the new roof. Supporting staff Amber Terry was very pleasant and ensured that I was aware of all up coming events. 

Business response:

Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. We appreciate you choosing us. Your friends at Feazel. 

Katie C.'s profile image
Katie C. 
2 years ago

Our experience was fantastic. Everyone we worked with was incredibly kind, conscientious, accommodating and so helpful. Extremely professional as well. 5 stars and absolutely recommend to others. We worked with Mercedes in sales and project manager, Jerry Farrell. 

Business response:

We are thrilled to hear about your fantastic experience, Katie! Thank you for recommending us to others. We appreciate your kind words and are glad Mercedes and Jerry provided you with such exceptional service. If you ever need anything in the future, don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel. 

Bettina G.'s profile image
Bettina G. 
2 years ago

We had a great experience working with Feazel Roofing. Jerry Farrell was our project manager. He provided top notch service. He had great communication throughout the day, letting us know the progress of the job and sending pictures. The whole experience was great and we would definitely work with them again 

Business response:

We are thrilled to hear about your positive experience with Feazel Roofing and Jerry Farrell. Thank you for choosing us for your roofing needs. If you ever need anything in the future, don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel. 

Susan L.'s profile image
Susan L. 
2 years ago

Jerry Farrell was my project manager. I cant speak highly enough about him and the team at Feazel. Jerry communicated with us in advance of the project letting us know what to expect, even with the staging of materials. He and the install team were prompt and professional on the day of the install, moving or covering porches, patios, and plants. Throughout the install, the team was sweeping the yard and removing debris into the skip they provided. Jerry was on site during the install, sending pictures and ensuring everyth... read more

Business response:

We are thrilled to hear about your positive experience with Jerry and the Feazel team. Thank you for trusting us with your roof project. If you ever need anything in the future, don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel. 

Frequently asked questions about Feazel

How is Feazel rated?

Feazel has a 4.8 star rating with 877 reviews. 

When is Feazel open?

Feazel is open now. It will close at 5:00 p.m.