This profile has been claimed by the business owner or representative.
5417 S Miami Blvd, Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just had my roof replaced and I am very impressed with the professionalism and quality of service provided by the team. From start to finish, the process was handled with utmost care and efficiency. Mercedes Merced, the sales representative, was truly exceptional. She was not only responsive and attentive, but also took the time to help me navigate the complexities of dealing with my insurance company, making the entire process a breeze. Her follow-through was impeccable, ensuring that everything she promised was executed... read more
Business response:
Thanks for the review! We really appreciate it, and are glad you had a positive experience! Until we meet again, your friends at Feazel.
Everyone that I talked to - either in person or by phone - exhibited nothing but professionalism, kindness and courtesy Without exception- best contractor with which I’ve had experience and it has been more than a few! Dr Cox
Business response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community. Your friends at Feazel.
We had a great experience working with Feazel for our roofing. Jerry Farrell was our project manager and he was awesome to work with. He kept us updated on the project status regularly, providing details and pictures with the progress. His team did a great job cleaning up the mess and making sure our porch and backyard was all good. Thanks Jerry and Travis!
What a great experience! From first contact to completion, the continual communication was fantastic! Pictures sent as the work progressed. I cannot say enough about the professionalism and quality of work done!
Business response:
We are glad you've enjoyed your time with our team. Thanks for choosing us! Your friends at Feazel.
Our experience with Feazel Roofing was top notch. Highly recommend this company. They were timely in their responses, flexible with our needs and willing to go the extra mile to ensure we were satisfied with the project. Brian Jaeger was a great supervisor. He met with us before the project and kept us informed with the progress with pictures of the roof. He was available at the job site and answered all our questions promptly. Very efficient and knowledgeable.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel.
Jerry Farrell was my project manager and I was very happy with the roofing job he and his crew did. They were timely and they cleaned the job site up very nicely!
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Feazel.
The entire Feazel team from Amber Terry in the office to Jerry Ferrell the on-site project manager for the project. I experienced nothing less than professionals in both knowledge and customer care. The roof is beautiful and the work was executed with such precision and detail. The clean up and final review was awesome. I am very happy we chose Feazel their expertise not only in workmanship but navigating the insurance red tape made this project rum smooth.
Business response:
Thank you so much for your review! We're happy to see you've enjoyed your experience with us. Your friends at Feazel.
Jerry Ferrell, the project manager did an excellent job of managing the project with the crew. He gave me preview of what will happen before the job, came on site to check things, gave me on going communication with drone pictures and updates. The whole roof was replaced in a day. We are very happy with the result. The sales rep Billy did wonderful job to fight our case with the insurance company after the initial denial.
Business response:
We are thrilled to hear about your positive experience with our team, Lin! Thank you for choosing Feazel for your roofing needs. If you ever need anything in the future, don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel.
I am extremely please with my new roof, everyone at Feazel was great to work with. They even helped when my insurance company was not communicating with me during the process. Jerry was especially helpful as he kept me updated and probably sent over 50 pics of the old roof coming off and the new one installed. I didn’t expect him to do that but it was “over the top” customer service!
Business response:
We love getting feedback from customers like you! Our dedicated staff is pleased to see your encouraging review. We look forward to serving you again. Your friends at Feazel.
Feazel has a 4.8 star rating with 870 reviews.
Feazel is open now. It will close at 5:00 p.m.