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Feazel
- Roofing
- Durham, NC
About this business
Feazel is your trusted partner for comprehensive roofing, solar, siding, windows, and gutter services. With a legacy dating back to 1988, Feazel has become synonymous with quality craftsmanship and exceptional customer care. Our Durham team is committed to delivering tailored solutions that enhance your home's durability, energy efficiency, and aesthetic appeal. From minor repairs to complete roof replacements and innovative energy-saving upgrades, Feazel’s experienced professionals are here to ensure your home is protected ... read more
Location details
5417 S Miami Blvd, Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a great experience working with Feazel for our roofing. Jerry Farrell was our project manager and he was awesome to work with. He kept us updated on the project status regularly, providing details and pictures with the progress. His team did a great job cleaning up the mess and making sure our porch and backyard was all good. Thanks Jerry and Travis!
What a great experience! From first contact to completion, the continual communication was fantastic! Pictures sent as the work progressed. I cannot say enough about the professionalism and quality of work done!
Business response:
We are glad you've enjoyed your time with our team. Thanks for choosing us! Your friends at Feazel.
Our experience with Feazel Roofing was top notch. Highly recommend this company. They were timely in their responses, flexible with our needs and willing to go the extra mile to ensure we were satisfied with the project. Brian Jaeger was a great supervisor. He met with us before the project and kept us informed with the progress with pictures of the roof. He was available at the job site and answered all our questions promptly. Very efficient and knowledgeable.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Your friends at Feazel.
Jerry Farrell was my project manager and I was very happy with the roofing job he and his crew did. They were timely and they cleaned the job site up very nicely!
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Feazel.
The entire Feazel team from Amber Terry in the office to Jerry Ferrell the on-site project manager for the project. I experienced nothing less than professionals in both knowledge and customer care. The roof is beautiful and the work was executed with such precision and detail. The clean up and final review was awesome. I am very happy we chose Feazel their expertise not only in workmanship but navigating the insurance red tape made this project rum smooth.
Business response:
Thank you so much for your review! We're happy to see you've enjoyed your experience with us. Your friends at Feazel.
Jerry Ferrell, the project manager did an excellent job of managing the project with the crew. He gave me preview of what will happen before the job, came on site to check things, gave me on going communication with drone pictures and updates. The whole roof was replaced in a day. We are very happy with the result. The sales rep Billy did wonderful job to fight our case with the insurance company after the initial denial.
Business response:
We are thrilled to hear about your positive experience with our team, Lin! Thank you for choosing Feazel for your roofing needs. If you ever need anything in the future, don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel.
I am extremely please with my new roof, everyone at Feazel was great to work with. They even helped when my insurance company was not communicating with me during the process. Jerry was especially helpful as he kept me updated and probably sent over 50 pics of the old roof coming off and the new one installed. I didn’t expect him to do that but it was “over the top” customer service!
Business response:
We love getting feedback from customers like you! Our dedicated staff is pleased to see your encouraging review. We look forward to serving you again. Your friends at Feazel.
Tim Squire was my salesperson. He helped get thru the insurance process and patiently answered my questions. He had good ideas and followed thru quickly. Even on evenings and weekends and when he was out of the office. Brian Jaeger was our PM. He drove things to completion. We had 11 guys here in one day and they largely finished it in a day. He coordinated well. The crew did a good job. Cleaned well too. It took a couple of weeks to tie up a few loose ends. But Brian stayed in contact and was always responsive. I have rec... read more
Business response:
We appreciate your feedback, Randy. Thank you for recommending Tim, Brian, and Feazel to your friends. We are glad to hear about your positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel.
We highly recommend! From the first communications to finished roof, we have had a top notch experience. Communication was clear and thorough. We got pics throughout our roof replacement. We appreciate Jerry Farrell’s professionalism!
Business response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon. Your friends at Feazel.
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.9 star rating with 797 reviews.
When is Feazel open?
Feazel is closed now. It will open on Monday at 8:00 a.m.