Hidden Creek Landscaping
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Alli W. on Allreviewsites.com
3 months ago
08/31/2021, 12:02 PM
I've lived in Columbus for nearly 20 years and have never worked with a better service company than Hidden Creek. My initial conversations were with Mishelle and she was my main contact throughout the work they completed; the work I needed much work done by Hidden Creek and this was not an easy project to complete. Mishelle was attentive, incredibly quick with her responses, detail-oriented, and listened to all of my goals for the project (and then followed through to be sure each was completed successfully). The designer, Marc, did a great job planning out my needs and revised as needed. The project manager, Tim, came out to the site, often, to check on the progress and made sure every detail was completed successfully. Lastly, and perhaps most importantly, the installation crew, primarily made up Roberto, Roman, and Antonio, were exemplary; it was hard to believe the progress they made each day and they did so with exemplary professionalism and care. Hidden Creek is not the cheapest landscaping company, but they are the perfect example of you get what you pay for; I cannot recommend their services enough!
Business Response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Jill P. on Allreviewsites.com
3 months ago
08/31/2021, 10:19 AM
Our landscape project with Hidden Creek was an amazing experience from start to finish! The team of people including Mishelle, Jeff, Tim and our installation crew of Ray, Juan, Jorge, Hector, Ron were professional and extremely hard working. Each person was hard working and responsive to all of our questions and concerns along the way. Ray and his team on site were so friendly, helpful and we enjoyed having them around. This team met every expectation we had and then some!
Business Response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review.
jillpaxton1 on Houzz
3 months ago
08/31/2021, 09:30 AM
Our landscape project with Hidden Creek was an amazing experience from start to finish! The team of people including Mishelle, Jeff, Tim and our installation crew of Ray, Juan, Jorge, Hector, Ron were professional and extremely hard working. Each person was kind and responsive to all of our questions and concerns along the way. This team met every expectation we had and then some!
Business Response:
Hello! We strive to give customers a positive experience and greatly appreciate your review. We'll be sure to share your kind words with our team!
HU-248800037 on Houzz
3 months ago
08/25/2021, 16:47 PM
We worked with Hidden Creek on our backyard redo and they were nothing short of wonderful. Craig, Garrett, Julian, and the entire team at Hidden Creek were a delight to work with. They addressed any concern we had right away and fixed things on their own without us even having to ask. For example, Julian noticed that the upper inside of our fireplace hadn't been painted. Knowing we like to take drone footage of the progress, he painted this so that it would look perfect from all angles. It's that attention to detail and our personal preference/style that make Julian and the entire Hidden Creek team our go-to for everything. We will be having them complete our front yard redo. We trust them so much, and they know our style so well, that we asked them to just present what they think would be best for the space. I would never have thought I would give so much trust to a company, but they make it easy and make it feel like you've known them forever. I highly recommend them for any project small or large you have a need for.
Business Response:
Hello! Thank you for choosing Hidden Creek and for the recommendation! Our team loves hearing from happy customers.
Caitlin Olberding L. on Allreviewsites.com
3 months ago
08/25/2021, 05:09 AM
We worked with Hidden Creek on our backyard redo and they were nothing short of wonderful. Craig, Garrett, Julian, and the entire team at Hidden Creek were a delight to work with. They addressed any concern we had right away and fixed things on their own without us even having to ask. For example, Julian noticed that the upper inside of our fireplace hadn't been painted. Knowing we like to take drone footage of the progress, he painted this so that it would look perfect from all angles. It's that attention to detail and our personal preference/style that make Julian and the entire Hidden Creek team our go-to for everything. We will be having them complete our front yard redo. We trust them so much, and they know our style so well, that we asked them to just present what they think would be best for the space. I would never have thought I would give so much trust to a company, but they make it easy and make it feel like you've known them forever. I highly recommend them for any project small or large you have a need for.
Business Response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback!
Jim F. on Allreviewsites.com
3 months ago
08/20/2021, 13:36 PM
Joel & Mario did a great job of cleaning up our property on the monthly maintenance check. They really care about the quality of their work. I asked them to do a couple of extra things and they took care of it right away. Thanks guys and great job.
Business Response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us.
Sarah M. on Allreviewsites.com
4 months ago
07/28/2021, 09:55 AM
Excellent job executing installation of a gas line, irrigation lines (tying into an old sub-par system requiring a lot of work), continued surveillance to be certain irrigation providing enough water to seeded lawn. Excellent customer service, availability and reliability. Looking forward to completing additional phases to our yard. Sales-Monette; Designer-Marc; Project Manager-Tim; Installation of Gas Line-Mark Cantrell Plumbing; Installation of Irrigation-Hector; Continued Surveillance to assess grass/irrigation-Julian. Thank You!
Business Response:
We strive for constant improvement, and appreciate feedback like yours! Positive customer experience is always a top priority. We look forward to serving you again.
Melora M. on Allreviewsites.com
4 months ago
07/26/2021, 11:10 AM
I wanted to take a minute to recognize the great work that the team has done for us. Jose Barrientos and Efren have made our yard look terrific on our weekly mow. Joel Roth and Mario have kept our bushes and hedges looking good with their pruning. Fabiola, Beatriz, and Blas have made our beds and containers beautiful with our annual flower displays. And Ron and Kenny have been very responsive in taking care of our irrigation and lighting. Thanks to our whole team:).
Business Response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon.
Jane W. on Allreviewsites.com
5 months ago
07/16/2021, 08:40 AM
Our maintenance crew, Jose and Efren, do a wonderful job every week!! We are very satisfied with the job they do , and how nice and polite they both are.
Thank you!!
Business Response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again.