Shanco

Margo S. 

on Direct Response Associates

a year ago

My experience with SHANCO from start to finish was top rate - from Jeff Youngman who assisted with homeowner's insurance issues and Saundra Barnhard, Operations Manager, to Alejandro Alvarado, who was the on-site Project Manager. Alejandro and his crew did a beautiful job! They were professional, experienced and pleasant. Alejandro was always available to answer questions that I had or to explain any part of the process that I asked about. The crew had an impressive system for protecting shrubs and plantings in the sur... read more

Ruby L. 

on Direct Response Associates

a year ago

I am pleased and happy with the new roof installation performed on Thursday, March 7, 2024. The project manager, Alejandro Alvarado and his crew arrived on time, at the scheduled date. The materials also arrived the day prior as planned. Alejandro and his crew worked professionally, diligently, efficiently, and tirelessly, and my neighbor also thought they were nice enough to offer to clean up any remnants that the wind may have blown onto their deck from my roof. The project was completed as expected and they cleaned out th... read more

Anthony A. 

on Direct Response Associates

a year ago

From inspection, scheduling, and the execution of the job, the representatives of Shanco were always courteous, informative, and available to answer questions. It was a very smooth experience. Most importantly, the work looks great and I appreciate the transparency throughout the whole process. 

Kathy D. 

on Direct Response Associates

a year ago

Jeff Youngman was help and responsive through the whole process. He went over and above what we expected. The office staff and scheduling was easy and they quickly accommodated a required change in the schedule. On the day of installation, the crew arrive at the scheduled time and quickly got to work. I was updated on the process with texts and photos throughout the day. Well done! 

Homi I. 

on Direct Response Associates

a year ago

Every detailed was addressed. GREAT JOB. Galo's supervision was super. He answered every question I had with patients and care. Finally the yard was left better than it was, cleaned and every nail was picked up. I have been a realtor for over 30 years and will recommend Shanco, Galo and his team to all my clients. Thank you 

William R. 

on Direct Response Associates

a year ago

Very Good Job 

KBond 

on Direct Response Associates

a year ago

Alejandro Alvarado and his team did an excellent job on our roof replacement. My wife said it looked like it was choreographed!! Good job on the cleanup too. However, I have to say that dealing with Mike H. was most unpleasant!! It took forever to move the process along - I'd remind him via email and he'd always say "I'll get that to you tonight, or at most tomorrow!" I'd wait a few WEEKS, then remind him again, and get the same response as before - "tomorrow". Took us 3 1/2 months to get the new roof... 

Derek H. 

on Direct Response Associates

a year ago

Very thorough, informative, responsive, professional and timely. 

Abraham W. 

on Direct Response Associates

a year ago

Alejandro Alvarado (project manager) and Derrick Sieber (sales) did a great work! Excellent team, professional and efficient. I am glad with my the decision for Shanco and rappy with the results.