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Shanco
- Roofing
- Gaithersburg, MD
About this business
Shanco offers premier home improvement services, specializing in roofing, siding, windows, solar shingles, and gutters. Since 2002, Shanco has been dedicated to delivering high-quality workmanship and exceptional customer service. Our Gaithersburg team combines expertise and innovation to ensure your home is protected and aesthetically enhanced. Whether you need roof repair, roof replacement, or an upgrade to energy-efficient windows and solar solutions, Shanco's professionals are here to meet your needs. Trust Shanco’s Gait... read more
Location details
7404 Lindbergh Drive, Ste G, Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything went so smoothly and professionally, from my initial contact with Stephen, to working with Saundra on scheduling and working with our PM, Antoine. Mario even came on a Saturday morning to finish one last detail (snow guards)
Business response:
Greetings, Ann! Thank you so much for taking the time to share your wonderful experience with Shanco. We're thrilled to hear that everything went smoothly and professionally from start to finish. Our team, including Stephen, Saundra, Antoine, and Mario, are dedicated to providing top-notch service and ensuring customer satisfaction. We'll make sure to pass along your kind words to each of them. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us at (301) 208-0848. We... read more
Great job by the entire team. From Dan Haske on the sales side to Galo and the installation team. Would absolutely work with Shanco for future projects.
Business response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback! Your friends at Shanco.
The replacement of my roof was completed in an excellent manner., Antoine, PM, kept me abreast of all the work being done and if there were any outstanding issues that needed to be addressed. The work crew completed the work in a timely manner and put my lawn furniture and accessories back in the correct place.
Business response:
Dear Rita, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had such a positive experience with our team at Shanco. We greatly appreciate your kind words about Antoine, our Project Manager, and our hardworking crew. It's wonderful to know that they kept you informed throughout the roof replacement process and addressed any outstanding issues promptly. We understand the importance of completing our work in a timely manner and ensuring that everything is left in its correct place.... read more
The installation of our siding was good. The workers were professional. My only issue was the cleanup. I found nails and razor blades left in my yard.
Business response:
Mr. Jackson, our sincere apologies. Please know that we will be having a member of our team reach out to you and schedule another cleaning at your home. We appreciate you sharing this experience with us. Your friends at Shanco.
Antoine is a great man. He very honorably made sure that the work was top quality coming back to clean up our attic.
Business response:
Greetings Shawn, Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that Antoine provided you with exceptional service and made sure that the work on your attic was of top quality. We value your satisfaction above all, and it means a lot to us that you are happy with our services. If you ever need assistance in the future, please don't hesitate to reach out to us at (301) 208-0848. We are here to help! Thank you again for choosing Shanco. Best regards, Chrissie Bartlett Shanco ... read more
The team arrived promptly at 7:00am and worked so hard throughout the day to do the necessary prep work to protect the house and the garden, get the old roof off, install the new roof with all the necessary details, do a thorough clean-up, and finish up by 7:00pm. I admired their teamwork, their skills, and their constant motion all day long. An impressively well-organized and well-coordinated effort. And the roof looks great!
Business response:
Hello Rich, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that our team provided you with exceptional service and that you were impressed with their hard work, teamwork, and attention to detail. At Shanco, we take pride in delivering a well-organized and well-coordinated effort to ensure our customers' satisfaction. We're delighted that you're happy with the new roof and the overall outcome of the project. If you have any further questions or need assistance in the futur... read more
It was our first time to get a new roof, so we were very excited and nervous too. Our sales rep, Steve Harmon, guided us in this journey and gave us expert advice on everything from properly ventilating our roof to selecting shingle colors. We ended up using charcoal black shingles and they match our brick home very well. We truly appreciate Steve’s industry knowledge, effective communication and patience in answering our questions. Also, the crew cleaned up the work area very well after a long day’s hard work in this ho... read more
Business response:
Dear Virginia, Thank you so much for your kind review of Shanco! We are thrilled to hear that your experience with our sales rep, Steve Harmon, was exceptional and that he provided you with expert advice throughout the process. We understand that getting a new roof can be both exciting and nerve-wracking, so we are delighted that we were able to make the journey smoother for you. It's wonderful to know that the charcoal black shingles we suggested matched your brick home perfectly. Selecting the right color is always an im... read more
I am very satisfied with all the Shanco process from the initial contact through reporting results and collecting feedback
Business response:
Hello Vladimir, Thank you so much for your kind words and excellent 5-star rating! We are thrilled to hear that you are satisfied with every step of the Shanco process, from our initial contact to reporting results and collecting feedback. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need any assistance in the future, please do not hesitate to reach out to us at (301) 208-0848. We value your business and look forward to serving you again. Warm regards, Chrissie Bartlett Shanco... read more
Gentle and kind Crew. Thank you Derrick for making sure we took the right decision.
Business response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon. Your friends at Shanco.
Frequently asked questions about Shanco
How is Shanco rated?
Shanco has a 4.9 star rating with 614 reviews.
When is Shanco open?
Shanco is open now. It will close at 5:00 p.m.