Shanco

Thomas G. M. 

on Direct Response Associates

a year ago

We could not be more pleased with Shanco's work. The new roof is great. All work was done efficiently and on time. We want to thank Dan Haske and Saundra Barnhard who organized the operation. We want to give special thanks to Alejandro Alvarado, the project manager. He oversaw the work brilliantly and ensured everything was more than satisfactory 

Patricia L. 

on Direct Response Associates

a year ago

From day one, when I made the call to Tristen Patla, from your company flyer, EVERY ASPECT concerning a new roof fell into place. Tristen conveyed exactly what to expect, during all stages of the project. Through the weeks, listening to Tristen provide a checklist, was as close to a five star tutorial on Youtube, as one gets. He truly made the process worry free. Tristen coordinated with Erie's appraiser, (awesome) Chris Schultz and was here with the two men who inspected the damage and in turn, reported back to Chris... read more

Tom H. 

on Direct Response Associates

a year ago

The whole experience was great. Randy White and Trey Como were prompt when contacted, assessed the damage and walked me through the contract/claim process. Halo was great as well. He advised me of the plan and they executed it. Galo and his team worked efficiently and thoroughly finishing the job by the promised deadline. I am sharing their contact info with others with an excellent reference for future roofing/sliding jobs. I could not be more satisfied with my experience with Shanco. 

Pamela C. 

on Direct Response Associates

a year ago

The whole team was courteous throughout the entire process. Derreck, Alejandro and Jonathan were all knowledgeable and answered all my questions. I would recommend Shanco to anyone looking for quality work from experienced professionals for any home exterior project. 

Robert G. 

on Direct Response Associates

a year ago

Even in the rain the crew did a GREAT job! Now I won't have to pick up shingles blown off of my raggedy roof anymore. My yard looked better than it did before they started. I can remember only one name from the crew of 5 or 6, Carlos. I hope that was his name. They were all courteous and professional. I'm happy. 

Milllard F. R. 

on Direct Response Associates

a year ago

Your Project Mgr., Trey Como, did a superior job throughout the .process. This made it easy and a pleasure to do business with your company. 

Jennifer P. 

on Direct Response Associates

a year ago

In anticipating rain, Shanco doubled the crew size to get our new roof installed more quickly. The new roof looks great and they cleaned up thoroughly. The entire experience was quick and easy. 

Michelle 

on Direct Response Associates

a year ago

A smooth and seamless process. Everyone was professional, responsive, and the communication was great. We were always kept in the loop with updates every 1-2 weeks. One minor hiccup in communication that occurred was quickly resolved when it was brought to their attention. A few key team members I want to mention: Alejandro and his team worked quickly and efficiently. They were able to complete the roof in one day to allow for least disruption and made sure to come back the next day to picked up any debris they missed. Aleja... read more

James P. 

on Direct Response Associates

a year ago

I appreciated Randy and Antoine explaing the process and verifying the work based on my needs. The hoise was covered and cleam during and after the projecy was finished.