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7404 Lindbergh Drive, Ste G, Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The entire process was professionally handled. Even my neighbors commented on how polite and neat the workers were.
Business response:
Thank you so much for your review! We're happy to see you've enjoyed your experience with us. Your friends at Shanco.
Great experience, from our interaction with the Claims Specialist, Jeff Youngman to our Project Manager, Alejandro Alvarado to the roofers on the ground. All were very professional and competent. The new roof looks great!
Business response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback! Your friends at Shanco.
We hired Shanco to install a new roof and siding on our home . Derrick was professional, yet easy to work with . He guided us through the entire process with patience and professionalism. He never rushed us, and answered all of our questions ( and there were a lot ) ! The roofing crew was efficient and worked to complete the job . They took extra measures to ensure that nails and material were not left behind . The siding crew with Alejandro as the PM, completed the job in two days and it looks amazing !!! We will definite... read more
Business response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. Your friends at Shanco.
Shanco did a wonderful job replacing our roof. They are a very reliable company.
Business response:
Thanks for helping us improve by providing feedback! Customer satisfaction is always a top priority. We look forward to serving you again. Your friends at Shanco.
Steve Harmon, sales representative , was knowledgeable and very respectful to the homeowner. He was patient with the process and provided data/documentation when the insurance industry needed results. Antione Hawkins, project manager, was communicating hourly on the day of installing new roof plus was present on site to respond to installers needs as well as the homeowner’s needs.
Business response:
Thanks for the review! We really appreciate it, and are glad you had a positive experience! Your friends at Shanco.
Shanco was great from start to finish. Our sales manager Derrick went above and beyond expectations. During the project our project manager Antoine kept me up to date with progress and was very professional.
Business response:
We are glad to hear that Shanco provided great service from start to finish. Thank you for sharing your positive experience, Ryan. Your friends at Shanco!
SHANCO did a great job. They showed up on time, installed the windows, cleaned up and were done in a few hours. This is one of the many jobs SHANCO has performed for us. We are very happy with their service.
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Shanco.
Derrick Siber was just great in handling the roof process. He handled the entire market explanation - terrific. Alejandro Alvarado and his team was more than amazing. His managment throughout the job made a huge difference. I do not know the name of any of the roof workers but they worked 12 hour days - very professioanl installers - also very friendly guys. WE have a superior roof. Thanks
Business response:
Thanks so much for the positive review! We are proud of our level of service and enjoy seeing your appreciation. We hope to see you again soon. Your friends at Shanco.
We were impressed by the professionalism of the manager and the workers of the project. The installation went very weel
Business response:
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community. Your friends at Shanco.
Shanco has a 4.9 star rating with 856 reviews.
Shanco is closed now. It will open on Monday at 8:00 a.m.