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Shanco
- Roofing
- Gaithersburg, MD
About this business
Shanco offers premier home improvement services, specializing in roofing, siding, windows, solar shingles, and gutters. Since 2002, Shanco has been dedicated to delivering high-quality workmanship and exceptional customer service. Our Gaithersburg team combines expertise and innovation to ensure your home is protected and aesthetically enhanced. Whether you need roof repair, roof replacement, or an upgrade to energy-efficient windows and solar solutions, Shanco's professionals are here to meet your needs. Trust Shanco’s Gait... read more
Location details
7404 Lindbergh Drive, Ste G, Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From inspection, scheduling, and the execution of the job, the representatives of Shanco were always courteous, informative, and available to answer questions. It was a very smooth experience. Most importantly, the work looks great and I appreciate the transparency throughout the whole process.
Business response:
We're happy to see you enjoyed your experience! We'll share your kind words with our associates. Thanks for sharing your thoughts. Your friends at Shanco.
Jeff Youngman was help and responsive through the whole process. He went over and above what we expected. The office staff and scheduling was easy and they quickly accommodated a required change in the schedule. On the day of installation, the crew arrive at the scheduled time and quickly got to work. I was updated on the process with texts and photos throughout the day. Well done!
Business response:
Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again. Your friends at Shanco.
Every detailed was addressed. GREAT JOB. Galo's supervision was super. He answered every question I had with patients and care. Finally the yard was left better than it was, cleaned and every nail was picked up. I have been a realtor for over 30 years and will recommend Shanco, Galo and his team to all my clients. Thank you
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Shanco.
Very Good Job
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Shanco.
Alejandro Alvarado and his team did an excellent job on our roof replacement. My wife said it looked like it was choreographed!! Good job on the cleanup too. However, I have to say that dealing with Mike H. was most unpleasant!! It took forever to move the process along - I'd remind him via email and he'd always say "I'll get that to you tonight, or at most tomorrow!" I'd wait a few WEEKS, then remind him again, and get the same response as before - "tomorrow". Took us 3 1/2 months to get the new roof...
Business response:
Our sincere apologies for your delays. We certainly appreciate your patience and please know that your concerns will be addressed. However, we are so happy that your final outcome was a positive experience and we will be sure to share your positive thoughts with Alejandro and team. Your friends at Shanco.
Very thorough, informative, responsive, professional and timely.
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Shanco.
Alejandro Alvarado (project manager) and Derrick Sieber (sales) did a great work! Excellent team, professional and efficient. I am glad with my the decision for Shanco and rappy with the results.
Business response:
Our team loves hearing from happy customers. Thank you so much for sharing your feedback! Your friends at Shanco.
The Shanco Team did an excellent job in replacing my roof. Everyone was professional from my salesman, Roy Pena, who was very instrumental in working with my insurance company, the Project Manager, Gali Munive, who was insight the day of install, and the entire installation crew. My house was fully protected and the team ensured that all debris was cleared from the property. I’m so pleased with my new roof and I highly recommend Shanco for your roofing project.
Business response:
We're thrilled to hear you were happy with your experience! Thanks for sharing your feedback with us. Your friends at Shanco.
Well done. The team was very knowledgeable and did a very nice job with our project.
Business response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to work with you again. Your friends at Shanco.
Frequently asked questions about Shanco
How is Shanco rated?
Shanco has a 5 star rating with 611 reviews.
When is Shanco open?
Shanco is closed now. It will open tomorrow at 8:00 a.m.