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Feazel
- Home Services
- Westerville, OH
About this business
Location details
5855 Chandler Ct, Westerville, OH, 43082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The entire Feazel team from Amber Terry in the office to Jerry Ferrell the on-site project manager for the project. I experienced nothing less than professionals in both knowledge and customer care. The roof is beautiful and the work was executed with such precision and detail. The clean up and final review was awesome. I am very happy we chose Feazel their expertise not only in workmanship but navigating the insurance red tape made this project rum smooth.
Business response:
Thank you so much for your review! We're happy to see you've enjoyed your experience with us. Your friends at Feazel.
Jerry Ferrell, the project manager did an excellent job of managing the project with the crew. He gave me preview of what will happen before the job, came on site to check things, gave me on going communication with drone pictures and updates. The whole roof was replaced in a day. We are very happy with the result. The sales rep Billy did wonderful job to fight our case with the insurance company after the initial denial.
Business response:
We are thrilled to hear about your positive experience with our team, Lin! Thank you for choosing Feazel for your roofing needs. If you ever need anything in the future, don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel.
The crew arrived early, even before sun up and were ready to go. They worked only taking one break and finished in the afternoon. They were courteous and went about their job. They did a great job on the install and clean up.!! It looks perfect!!
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Feazel.
From the sale to installation it was a 5 star experience. Competitive estimate, clear explanation on materials and installation process, phenomenal installation. Impressive to see a major job completed so quickly. The job site was very clean after. I did use common sense and magnet scan my driveway after.
Business response:
We appreciate your feedback, Ken. Thank you for choosing Feazel for your roofing needs. If you have any concerns or questions, please don't hesitate to contact us at (513) 433-2935. Your friends at Feazel.
Professional presentation of estimate process, product and costs.
Business response:
We appreciate your feedback, John. Thank you for recognizing our professionalism in the estimate process. Your friends at Feazel.
I am extremely please with my new roof, everyone at Feazel was great to work with. They even helped when my insurance company was not communicating with me during the process. Jerry was especially helpful as he kept me updated and probably sent over 50 pics of the old roof coming off and the new one installed. I didn’t expect him to do that but it was “over the top” customer service!
Business response:
We love getting feedback from customers like you! Our dedicated staff is pleased to see your encouraging review. We look forward to serving you again. Your friends at Feazel.
Tim Squire was my salesperson. He helped get thru the insurance process and patiently answered my questions. He had good ideas and followed thru quickly. Even on evenings and weekends and when he was out of the office. Brian Jaeger was our PM. He drove things to completion. We had 11 guys here in one day and they largely finished it in a day. He coordinated well. The crew did a good job. Cleaned well too. It took a couple of weeks to tie up a few loose ends. But Brian stayed in contact and was always responsive. I have rec... read more
Business response:
We appreciate your feedback, Randy. Thank you for recommending Tim, Brian, and Feazel to your friends. We are glad to hear about your positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us at (984) 377-7663. Your friends at Feazel.
Chad went to bay for us with the insurance company. His attention to detail was instrumental in the approval of our insurance claim! The roofing install team was respectful of our property. They were on time and the install took only a day! Every aspect of our dealings with Feazel was excellent, from the sales team, delivery of materials, install and billing.
Business response:
We are thrilled to hear about your positive experience with Feazel, Laura! Thank you for choosing us for your roofing needs. We are glad that Chad and our team were able to provide excellent service throughout the process. If you ever need anything in the future, don't hesitate to reach out to us at (513) 433-2935. Your friends at Feazel.
We highly recommend! From the first communications to finished roof, we have had a top notch experience. Communication was clear and thorough. We got pics throughout our roof replacement. We appreciate Jerry Farrell’s professionalism!
Business response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon. Your friends at Feazel.
Frequently asked questions about Feazel
How is Feazel rated?
Feazel has a 4.6 star rating with 4,015 reviews.
When is Feazel open?
Feazel is closed now. It will open tomorrow at 9:00 a.m.