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Shanco
- Roofing
- Gaithersburg, MD
About this business
Location details
7404 Lindbergh Drive, Ste G, Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very satisfied with all the Shanco process from the initial contact through reporting results and collecting feedback
Business response:
Hello Vladimir, Thank you so much for your kind words and excellent 5-star rating! We are thrilled to hear that you are satisfied with every step of the Shanco process, from our initial contact to reporting results and collecting feedback. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need any assistance in the future, please do not hesitate to reach out to us at (301) 208-0848. We value your business and look forward to serving you again. Warm regards, Chrissie Bartlett Shanco... read more
Gentle and kind Crew. Thank you Derrick for making sure we took the right decision.
Business response:
Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We hope to see you again soon. Your friends at Shanco.
Shanco's PM, Antoine Hawkins and his crew were fantastic! They were diligent, courteous and professional. The work process was explained as they went which is important to a customer. They cleaned everything up upon completion and did a walkthrough before leaving.
Business response:
Greetings Coury, Thank you so much for taking the time to leave us a wonderful review and for choosing Shanco for your project. We are thrilled to hear that Antoine Hawkins and our crew provided a fantastic experience for you. It's always our goal to be diligent, courteous, and professional with every customer. We are glad that our team ensured you were well-informed throughout the work process, as we understand the importance of transparency. Cleaning up after completing the job and conducting a walkthrough before leaving... read more
An amazing crew driven by perfection. Alejandro, the project manager, dedicated his oversight and cared for team and deliverables like no other PM I have witnessed in years in major home improvement projects. Steve Herman is a unicorn in this trade intellectually and emotionally. His IQ and EQ are remarkable. I plan on a second project soon. The service materials are of a high quality standard. Our roof got done on time. I am a meticulous physician and can endorse Shanco as the best in delivery - simply amazing. I would lik... read more
Business response:
Dear Dr, Thank you so much for taking the time to leave such a wonderful review of our business, Shanco. We're thrilled to hear that you had such a positive experience with our crew, particularly Alejandro and Steve. It means a lot to us that they were able to meet and exceed your expectations in terms of oversight, care, and deliverables. We take great pride in using high-quality materials and ensuring timely completion of projects, so it's fantastic to know that your roof was done on time and to your satisfaction. Your e... read more
Everyone - from Steve Harmon to Alejandro to the office staff (Saundra) to the crew that worked long hours in a very hot July day - did a great job. You exceeded our expectations and it was most appreciated how well everyone communicated with us!
Business response:
Hello David, Thank you so much for taking the time to leave us such a positive review! We greatly appreciate your kind words about our team members, especially Steve, Alejandro, Saundra, and the hardworking crew. At Shanco, we strive to exceed our customers' expectations and your satisfaction is our top priority. We are thrilled to hear that everyone communicated effectively with you and that the job was done to your liking. If you have any further feedback or questions, please don't hesitate to reach out to us at (301)... read more
Very fast and professional
Business response:
Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Shanco!
Great JOB Mr, Jeff Youngman, Ms. Saundra Bamhard and Mr. Antoine Hawkins Thank You
neat and beautiful job
Business response:
Dear Yvonne, Greetings! We are thrilled to receive your positive review about our services at Shanco. Your feedback truly means a lot to us. We are delighted to hear that you found the job we did for you to be neat and beautiful. It is always our aim to provide our customers with the highest quality workmanship and a finished product that they can be proud of. Thank you for taking the time to share your experience and for choosing Shanco for your needs. If you have any further questions or require any additional assistanc... read more
There is an area on the back of the house that need to be looked at. I showed it to the Project Manager before they left for the day. No change in the area that we are concerned about.
Business response:
Thank you Mr. Thomas for your review. I have reached out to your Project Manager to please give you a call. We appreciate your business. Your friends at Shanco.
Frequently asked questions about Shanco
How is Shanco rated?
Shanco has a 4.9 star rating with 842 reviews.
When is Shanco open?
Shanco is closed now. It will open at 8:00 a.m.