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Feazel

4.9
  • Home Services
  • Westerville, OH
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About this business

Home ServicesChimney SweepsInsulation Installation

Ask us about our Price Match Guarantee and the industry's best roofing warranty. Specializing in residential and commercial exteriors, Feazel offers high-value solutions for roofing, windows, siding, gutters, chimneys, skylights and more. Maintaining an honorable reputation throughout central Ohio for the past 25 years, Feazel strives to serve clients on a personal and professional level. Whether your home or business is in need of roofing repair, or you are exploring options for a complete remodel, you can count on Feazel t... read more

Location details

5855 Chandler Ct, Westerville, OH, 43082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.93,117 reviews
5
2,836
4
210
3
52
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17 reviews have no rating
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Rafiq S.'s profile image
17 hours ago

Well organized process and team work. Materials dropped off three nights before, team was here by 7am, and they completed the entire roof in one day. Did a great job of cleaning up too. Brian Jaeger did a wonderful job!! 

Business response:

We are glad you've enjoyed your time with our team. Thanks for choosing us! Your friends at Feazel. 

Professional work done in an efficient manner. They were able to get the max reimbursement from the insurance company and did a full roof replacement with minimal out of pocket costs. 

Business response:

We are glad you've enjoyed your time with our team. Thanks for choosing us! Your friends at Feazel. 

Everything was done very professionally and responses to concerns or questions were answered very quickly. 

Business response:

Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again soon. Your friends at Feazel. 

Brian Jaeger and Jerry Farrell did a nice job 

Business response:

Thanks for sharing! We strive to give customers a positive experience and greatly appreciate your review. Your friends at Feazel. 

Great customer service from Brian Jaeger, very patient explaining everything to me and my daughter. 

Business response:

Our team loves hearing from happy customers. Thank you so much for sharing your feedback! Your friends at Feazel. 

I must say I am grateful for the outstanding professionalism and customer care by your field consultant Chad Kaylor, My new roof looks great and your company did an outstanding job. There were a couple of small things with the crew I would have liked to have had done without asking. A couple of spots on my trim on the roof had some damage from shingles being removed and I had to provide paint and a brush and ask the job Forman to have it touched up. My gutters had gutter brushes in them and one area was disturbed and the cr... read more

Business response:

Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community. Your friends at Feazel. 

Kolby was great to work with and did his best. The crew doing the work were less than careful with my property. I am still finding nails, plastic and black tar paper. I was told I would receive a $250.00 check from the roof shingle, but I have not received it. 

Business response:

Thanks for the positive review! We take pride in our service and enjoy seeing your appreciation. We will look into your concerns today and get them addressed immediately. Your friends at Feazel. 

Our contact person was absolutely five star great! He walked us through the process, kept in touch with us during the process. We recommended you to neighbors as well. 

Business response:

Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We hope to work with you again Your friends at Feazel.. 

The actual work performed seemed to be according to standards. The only issues I had was the lack of communication throughout the process. Lastly, I didn’t received any communication when and how to pay the final bill. I had to call your billing department to inquire. 

Business response:

Thank you for providing your feedback and letting us know about this issue. We will make sure that the appropriate department is addressed about the necessity of thorough communication. Again, our sincerest apologies and we do appreciate your business.  

Frequently asked questions about Feazel

How is Feazel rated?

Feazel has a 4.9 star rating with 3,117 reviews. 

When is Feazel open?

Feazel is closed now. It will open on Wednesday at 9:00 a.m.