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8350 Terminal Rd, Suite A, Lorton, VA, 22079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was pleased from the beginning to the end of my roof installation experience. Everyone involved was very knowledgeable, professional and very accommodating. Stefan Eliopoulos was my go-to person when the job first started. I was able to contact him with questions and he replied quickly. Also questions regarding my gutters and down sprout. He walked me through the hold process. Chad Williams was the best Project Manager you can want. He was the last person for me to work with. He was extremely accommodating. Very knowledgea... read more
Business response:
Thank you so much for your detailed review. We greatly appreciate it, as well as your business. Thank you for choosing us. Your friends at Shanco.
Shanco did a great job replacing the roofs on my house and garage, and they finished both projects in one day. The staff in the office and the on-site crew were courteous and thorough in every detail. If anyone I know plans to have exterior work done on their home, I'll recommend that they get an estimate from Shanco.
Business response:
Thank you so much for taking the time to share your experience with us. We appreciate your business. Your friends at Shanco.
Great service . I will use them again and refer them to my friends
We had a great experience with Shanco. From start to finish they helped us with the insurance process and they were very quick and professional. Very good at communicating with us every step of the way. Excellent customer service! Excellent work!
Business response:
Thank you for sharing your kind words. We are dedicated to our customer experience and appreciate you sharing yours. Your friends at Shanco!
I had my flat roof replaced by Shanco in mid-July, 2023. Collectively, the job was done well and finished quickly; taking just over a day to complete. I believe, however, that the clean up could have been more thorough. I found obvious piles of small stones - coming from the roof that was replaced - in the grass in the side yard. Not a huge problem, just a bit inconvenient to clean up. Be that as it may, I have a completely new flat roof and I'm very happy. Thank you Shanco.
Business response:
We greatly appreciate your review and your candid words. We make every effort to ensure clean up is 100% on every job and our apologies for that not being met with you. Your review will be shared with the crew and team. Again many thanks for your business and we hope we can work with you again. Your friends at Shanco.
Careful and accurate estimate. Arrived and finished on schedule. Properly equipped and efficiently completed. I recommend Shanco with no reservations.
Business response:
Thank you so much for your review of your experience with Shanco. We greatly appreciate it and are so happy you chose us to work with! Your friends at Shanco.
Shanco did a great job installing my roof,,everything. was done professionally,from installation to cleaning up after. I would like to personally thank Chad W******* and Baron M********* for helping me out in picking out my color of the roof and making sure. everything was done perfectly.Thanks Guys……I would definitely reccomend Shanco roofing to all my friends
Business response:
It was a pleasure working with you and we appreciate you taking the time to share your experience with us. We will definitely pass on your positive feedback with the crew! Your friends at Shanco.
We were very pleased with all aspects of our interfaces with Shanco. They (salesman, project managers, and workers) were very professional, explained the technical details of replacing our roof, showed up on time, met all milestones in their proposal, and produced a quality replacement roof. All of the above with a very competitive pricing package.
Business response:
Thank you so much for your detailed review of our service with you. We greatly appreciate your time in sharing this with us. Your friends at Shanco.
Several companies came to look at my roof. Shanco gave an excellent diagnosis of the issue, explained how it should be fixed, and everyone who came to work on it was professional and efficient. I couldn't be more pleased.
Shanco Roofing NOVA has a 4.8 star rating with 424 reviews.
Shanco Roofing NOVA is open now. It will close at 5:00 p.m.